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big time problem with domain registrar

I paid for the domain but never got any control panel to manage domain

     
7:08 pm on Oct 23, 2010 (gmt 0)

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joined:Nov 9, 2005
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Hi guys,

I am in a big trouble with Cheapest UK Domains company. I registered my domain with them. I got an email from Nominent. But I never got any email from Cheapest UK Domains side with my username and password. Now I have no way to change my NS to point to my servers. There is no contact number on their website. I started many support tickets but got no reply for many days. On their website it says to get a username and password to be able to change NS.

I am really pissed off, can anybody help me please what to do with them?

thanks
12:48 am on Oct 24, 2010 (gmt 0)

Senior Member from CA 

WebmasterWorld Senior Member encyclo is a WebmasterWorld Top Contributor of All Time 10+ Year Member

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Does a whois search show your details as being the registrant? You mention Nominet, which is the .uk registry, right? So if this is a .uk domain, can you change registrars via the registry?