We have a new marketing campaign set for May 1st - 3 days away! A central part of this new campaign is a new domain name - which we purchased from a squatter in the beginning of the month.
Since we have sent him the check, he has been unresponsive. Apparantely he is on a 'cruise' for the next few weeks - we need this domain name NOW.
I've contacted the registrar, (dotregistrar) they have no responded to my calls or emails - unfortunately dotregistrar doesn't even have a customer service phone number.
I can threaten legal action (We're a big government agency) but that process could take a long time and I really need the domain at least pointing to our nameservers right now.
It's a shot in the dark, but any suggestions?
If you could somehow get hold of him on the cruise, and have him just change the DNS records to point to the right spot, you could get the transfer done later, but that too is an extremely long shot.
Good luck!
purchased from a squatter
"Purchased in the aftermarket" might elicit a broader response from those who visit this forum, that is, unless it's your design to shun certain people and to deter domain entrepreneurs from coming to your aid and assistance.
Unless the transfer of the registration of the domain from the "squatter" to you/your company is "complete of record" I don't see any registrar altering a WhoIs record based upon your statements, demands or threats.
IF the domain has been transferred into your account and the record is now in your name you should be able to use the registrar's interface to update the domain . . . but I somewhat suspect my initial statement holds: the transfer is not complete.
You might nicely ask the person you paid to update the DNS pending the transfer.
"Purchased in the aftermarket" might elicit a broader response from those who visit this forum, that is, unless it's your design to shun certain people and to deter domain entrepreneurs from coming to your aid and assistance.
You might nicely ask the person you paid to update the DNS pending the transfer.
We have a signed purchase agreement from the owner of the domain. I think I can use this to get a court order, but like I said, I don't have time to turn this into a long, drawn-out process. I think I'm asking for a silver bullet that doesn't exist...
