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It seems like unacceptable and [my registrar] made many mistakes with some of my .eu domains before.
Any one see anything I can do to get all this back instantly?
[edited by: buckworks at 3:34 pm (utc) on April 10, 2008]
[edit reason] remove specifics [/edit]
Get another host now upload the site to another host change the dns over. By the time you get these guys to answer you your site will already been up for 2 days.
I was on the phone with them 3 times to get it back immediately. Eventually they told me that this is a waiting game, I just need to wait 24-72 hours.
If the domain name's been renewed, then it's indeed a waiting game at this
point. Especially .com domain names, they can resolve as fast as 20 seconds
(fastest I've personally seen happen) to as long as beyond 72 hours (due to a
DNS issue or so).
Your registrar said to allow 24-72 hours to set realistic expectations, even if a
bunch of people don't like it just because it's technology and it should be just
an "instant" snap of the fingers. Things don't always happen the way we want
72 hours seems to be the accepted wisdom on the maximum time to allow to resolve a domain name although the few that I have bought were all accessible by me within the hour. (UK hosted, UK ISP)
You may want to log-in and double check that the DNS servers didn't change to the registrar's default servers when the domain went down for non-payment.
Also some registrar's automatically set forwarding to a "parking page" or "expired page", as soon as a domain name expires.
Given that you were on the phone with your registrar, this condition ought not to exist -- but it's worth double checking.