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GoDaddy Rescues RegisterFly Registrar Customers

     
5:03 pm on May 29, 2007 (gmt 0)

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Press release:
[home.businesswire.com...]

New GoDaddy.com customers with questions can call a 24-hour dedicated hot line at 480-366-3500. They can also get more information and answers at [godaddy.com...]

[edited by: engine at 5:09 pm (utc) on May 29, 2007]
[edit reason] fixed url [/edit]

9:06 pm on May 29, 2007 (gmt 0)

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This is still not really a done deal. It's a "commercial transaction" between GoDaddy and RegisterFly. We shall see if RegisterFly complies with the terms and supplies GoDaddy with the data. Presumably they will, since there's money in it for them.

RegisterFly continues to play games, having now posted the ICANN-required termination notice only buried on the "customer service" page. And they continue to accept new registrations.

I am wondering why MasterCard/Visa/Amex/etc. haven't cut them off long ago? One individual claims that Amex is suing them for some $170,000+ in unpaid charges for domains that were never registered.

Why hasn't somebody filed CRIMINAL charges? Too bad RegisterFly isn't in a state with an aggressive consumer-rights attorney general like NY.

11:17 am on May 30, 2007 (gmt 0)

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<moved from another location>

NEW YORK - GoDaddy.com, the leading registration company for Internet addresses, has agreed to take over and manage more than 850,000 domain names belonging to customers of a troubled rival, officials announced Tuesday.

Story from Yahoo News, announced Tuesday:

GoDaddy agrees to run domains in limbo [news.yahoo.com]

Those names had been in limbo following financial and operational troubles at RegisterFly. In some cases individuals, groups and businesses were finding their Web sites inoperable because they could not properly renew their addresses before they had expired, nor could they move them to another company, officials said.

[edited by: encyclo at 6:25 pm (utc) on May 30, 2007]

4:54 pm on May 30, 2007 (gmt 0)

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All your domains are belong to us ;)
6:10 pm on May 30, 2007 (gmt 0)

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6:18 pm on May 30, 2007 (gmt 0)

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I don't have a lot more confidence in GoDaddy than RegisterFly. And it's not just because their name sucks.

Criminal charges aren't a bad idea if a crime of grand larceny has been committed, esp. when the leadership just doesn't get it.

Credit card companies are notorious for looking the other way; they play the game of we-don't-know-it's-a-scam-until-the-feds-sue.

p/g

P.S. Will they start a new domain company for women called GoMummy? :/

6:50 pm on May 30, 2007 (gmt 0)

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I don't have a lot more confidence in GoDaddy than RegisterFly. And it's not just because their name sucks.

I know it's just ignorant suspicion, like stepping on a crack, but I try to avoid doing business with companies with "cute" names that have some implication of flakiness. It just might be the subconscious of management leaking their true intentions.

In the future, when I stop and think "why on earth would somebody name their company THAT?", I'll have the fact that RegisterFly indeed flew to reinforce my ignorant suspicion, and steer me to doing business with a more conventionally-named company. ;)

6:55 pm on May 30, 2007 (gmt 0)

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Google? NewEgg? Amazon? Yahoo? These are all somewhat cute names I do business with.
7:08 pm on May 30, 2007 (gmt 0)

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Google? NewEgg? Amazon? Yahoo? These are all somewhat cute names I do business with.

Well, actually, I didn't just mean "cute names", but "cute names" that have some negative implication, intended or not.

Best Buy? May or may not have the best buys, but nothing negative there.

Major Scam? Thanks, I'll pass...

7:13 pm on May 30, 2007 (gmt 0)

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Cute names cause concern?

Go Daddy is the largest registrar. Are you suggesting that they are shady?

2:06 am on May 31, 2007 (gmt 0)

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This thread is weird.

Some seem to be implying Go Daddy is no better than Registerfly.

Having a few registerfly domains, I am glad Go Daddy is doing this. Works well for me.

2:37 am on May 31, 2007 (gmt 0)

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Well, actually, I didn't just mean "cute names", but "cute names" that have some negative implication, intended or not.

Ever look up the definition of the word "yahoo [answers.com]"?

2:42 am on May 31, 2007 (gmt 0)

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I have had nothing but excellent experiences with Godaddy. And competent personal attention when needed, even though I'm a very small customer.
2:43 am on May 31, 2007 (gmt 0)

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I've always used GoDaddy and had ZERO problems with them. That's with tons of domains too for many years. Most of the people who complain about GoDaddy are spammers who either use GoDaddys domain proxy service/are hosted with them and wonder why they get booted for sending junk e-mails all day....
4:37 am on May 31, 2007 (gmt 0)

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I registered my very first domain with GoDaddy and I have been with them since then... around 4 years now. I haven't encounter any problems with them.
4:48 pm on May 31, 2007 (gmt 0)

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Geez oh Petes.... Did anybody notice the "cute" smiley-face in my post? :)
----
BTW, RegisterFly's home page (which still doesn't have the required notice on it) claims they have over 2,000,000 names registered.

Have more than half already transferred-out? If not, what happens to the ones that GoDaddy isn't acquiring? According to the press release, GoDaddy is acquiring apx. 850,000.

Any idea what the difference represents? Privacy-protected domains? Or are they both crooks AND liars? :)

5:01 pm on May 31, 2007 (gmt 0)

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Argh . . . Since when have we allowed threads to devolve into voting for or against a service provider? I guess it's all my fault for not jumping on this faster. Please reference the Domain Forum Charter for clarification. :0(

I think the fact that GoDaddy is well known as one of the largest, if not the largest registrar of domains, makes the case for whether GoDaddy is a prudent choice.

What might be a bit more interesting to consider was exactly why GoDaddy was the final choice versus Enom, Moniker, Verisign, etc. I haven't read into this but can anyone comment: Was there competitive bidding for this batch of new customers? Did the deal go to the lowest bidder? Was this not really a very desirable deal from the POV of any registrar - since the registrar would likely be on the receiving end of a large number of very unhappy or 'sensitive to issues' people?

Would you want a sudden influx, into your business, of new clients that are likely in a state of upset, outrage, etc.?

[edited by: Webwork at 5:26 pm (utc) on May 31, 2007]

6:13 pm on May 31, 2007 (gmt 0)

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I wonder how they will handle the domains that have already been moved over?

I'm guessing a credit to your account for previously transferring the domain is not going to happen.

The one thing that concerns me is that although I have transferred a domain over to Godaddy from Registerfly it still appears on my domain list at Registerfly.

I'm curious how they will handle duplicates once they import RF's (or is it ICANN's) database.

6:31 pm on May 31, 2007 (gmt 0)

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once they import RF's (or is it ICANN's) database

It's RegisterFly's database.

That's part of the problem here. ICANN has had to negotiate with these weasels to pry the database from their hands. That's why this is being done as a "commercial transaction", and RegisterFly is being PAID an "undisclosed sum" by GoDaddy to provide the database they are already under court order to produce.

The system needs to be fixed so that in future cases of registrar failure, a smooth transition of customers is possible without requiring cooperation of the failed registrar.

Some sort of escrow system needs to be devised, or perhaps the registries can be given the necessary data. In the case of a registrar failure, the data could be retrieved from the escrow agent or the registries.

1:24 pm on June 1, 2007 (gmt 0)

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It looks like the transfer is already beginning. All of my domains have transferred over with none of the duplications that I was concerned with.

A pretty straightfoward process

6:55 pm on June 5, 2007 (gmt 0)

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GoDaddy is being VERY proactive in trying to help. We have received numerous emails and phone calls asking if we needed any assistance or had any questions about transferring our registerfly domains.

They get major kudos from us for their customer service.

8:26 pm on June 5, 2007 (gmt 0)

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I see that the Registerfly home page has finally gotten the court-ordered notification - buried at the bottom of the page. A page that STILL sells registrations!
8:37 pm on June 5, 2007 (gmt 0)

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I agree with what some others are saying - don't kick GoDaddy in my presence! I love doing business with them - in fact it's too easy and nice! Everytime I go there to register another domain, I end up spending more than planned. Good company, good services, good web site. IMO of course.
4:05 pm on June 8, 2007 (gmt 0)

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There is still a problem with this....

Any domains that had 'privacy protection' STILL have rfly's addresses as contact info! If you want to change it, you have to agree not to transfer anything for 60 days.

Unfortunately, godaddy is only giving registrants 30 days to take care of business!

So I am still screwed out of the domains I wanted to transfer to my registrar of choice (enom).

4:30 am on June 15, 2007 (gmt 0)

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So I am still screwed out of the domains I wanted to transfer to my registrar of choice (enom).

screwed how? renew your domains. correct the contact info and transfer them away 60 days later. simple.

 

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