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Registering a Competitors Phone Number as a Domain

ok, grey, or bad idea?

         

cfx211

11:10 pm on Jan 29, 2007 (gmt 0)

10+ Year Member



Say the local pizza company has 212-555-PIES as their phone number.

If I go out and register:

212-555-PIES.com and 212-555-7437.com

Would the local pizza company have any rights as it relates to those domains? Could I get into hot water for running a directory of other pizza shops in Mahattan on this page?

Quadrille

12:27 am on Jan 30, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



On one hand, it seems a very petty and spiteful thing to do.

Not my idea of fair competition. Is it yours?

On the other hand, you'll give him loads of free promotion wherever your URL is seen, so I guess what goes around, comes around :)

cfx211

1:54 am on Jan 30, 2007 (gmt 0)

10+ Year Member



I wasn't asking you to judge me or question my scruples. The local pizza shop is just an example designed to frame the question.

I'll rephrase it in a way that does not get the village green pizza shop preservation society up in arms...

My client is in a business that relies heavily on phone numbers, they have a lot of them, and I am trying to figure out if they should register the numbers as domain names as a defensive measure.

If one of our competitors registered some of our phone numbers as domain names, would we have any recourse?

vincevincevince

2:10 am on Jan 30, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Even if they did register the phone number, it would not help them unless people search for the phone number or try to type it in.

I'd take out some Adwords for the important phone numbers and see how many impressions and clicks you get in a month. If there are none then there's no point in protecting them. If there are many then it's worth buying them - because those might well be potential customers!

Quadrille

2:24 am on Jan 30, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Still sounds pretty silly to me.

Why would anyone, anywhere, want to stop a rival from publicising their phone number?

I'd send a free pizza and do some decent marketing.

This whole Internet thingie really works much better when you apply simple common sense; trying to be too clever almost always helps the opposition.

vincevincevince

2:40 am on Jan 30, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I guess the worry with a competitor buying the phone number as a domain name is that customers might go to 1800-PIES.com thinking it is you and end up at a competitor's site and buy their pastry products instead?

dipen

3:09 am on Jan 30, 2007 (gmt 0)

10+ Year Member



To put in simply, UNETHICAL & USELESS!

Might sound harsh, but how many searches are based on #s?

cfx211

4:21 am on Jan 30, 2007 (gmt 0)

10+ Year Member



I am working in a niche where phone numbers generate type in traffic and where they get searched on. I ask this question because it has a meaningful real world application.

Please leave ethics and your opinion over marketing strategies aside and focus on the question.

Do phone numbers have the same sort of protections that a trademarked term or a famous person's name does when it comes to domain names or is it akin to a generic keyword?

vincevincevince

6:08 am on Jan 30, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I don't know the specific details but I suspect that you have no protection over them unless you have used them for branding purposes etc. If you just list it as your phone number for contact then no, however, advertising that specific number as a product or service should bring it under the same protection as an unregistered trademark.

Quadrille

11:22 am on Jan 30, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If you are in the same country as your victim, then you may well find that misleading practices are illegal and easily dealt with by business law.

There is no 'good' motive for what you describe (though it's not at all clear what you REALLY intend), and most civilized countries have measures to protect businesses from misleading and underhand attacks.

Confusing visitors has never been at the top of the list as a marketing strategy, and I suspect the whole thing will backfire against you, so go for it! - poetic justice is much more satisfying than the Long Arm Of The Law ;)

[edited by: Quadrille at 11:23 am (utc) on Jan. 30, 2007]

Webwork

2:35 pm on Jan 30, 2007 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Passing off, trading off, fraudulent inducement, tortious interference, tort of outrageous conduct, consumer fraud, . . .

You might want to examine a bit of case law in your jurisdiction that uses those legal terms and read the local consumer protection laws.

The business may not 'own' their phone number as a URL but that isn't to say that someone else can exploit that business's phone number to their advantage or to the disadvantage of the company that uses the telephone number in their trade.

Ethics and law tend to be intertwined. Don't fob off the ethics comments as irrelevant. Jurors may not know the law in depth but they tend to have a decent sense of fair play . . or ethics. If you induce a client to play this game then don't be surprised by a lawsuit that names you and your clien'ts business, and look for that client to turn around and also sue you.

cfx211

4:34 pm on Jan 30, 2007 (gmt 0)

10+ Year Member



Webwork - thank you. That is the answer I was looking for.

tke71709

6:52 pm on Jan 30, 2007 (gmt 0)

10+ Year Member



It's going to cost you $8 each to register the domain names.

They probably paid you more to think about and post these questions then it would have cost just to register the domains in the first place.

pageoneresults

6:57 pm on Jan 30, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



And then which domain do you get?

7145551212.com

or

714-555-1212.com

:)

cfx211

7:30 pm on Jan 30, 2007 (gmt 0)

10+ Year Member



Actually there are a lot of numbers so cost wise it probably was a little cheaper to think it out.

Page one - they both get traffic.

vincevincevince

12:31 am on Jan 31, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If you really think that the domain names representing phone numbers get traffic - surely for $8 a year your customer can register and redirect them to his main site? Or is the traffic so tiny that it wouldn't make back the $8?