IE7 rendering website incorrectly on 1 client computer

[kmodea]

Hi there,
I am working on a new website for this client using transitional css, and everything seems to be good to go on IE7, the client's browser of choice.

However, on only one of their computers, the site renders like this:

<snip>

I suspect that it could be an internet option set differently on this particular machine. But I thought I'd see if anyone else has experienced this?

Here is the correct demo version (assuming the same thing doesn't happen to you) :(
<snip>

Thanks in advance!
K

[edited by: swa66 at 10:54 pm (utc) on May 19, 2009]
[edit reason] No personal URL please see ToS and forum charter [/edit]

[swa66]

Try to describe (in words) the problem and/or find a short sample of code that triggers the problem.

[kmodea]

Well, that's sort of the problem. The site renders in IE7 just fine on PCs I've tested. But on this one PC running IE7, all css-generated-backgrounds are missing; instead only white space. And all font styles aren't rendering; they're the standard blue/purple links and black text.

If it was rendering this way across the board in IE7, then I would be able to pinpoint the problem. But the fact that the instance is occurring on one solitary machine makes me think there could be something up with the computer itself vs. the css.

Hope this helps.

[daveginorge]

First I would clear the browser cache.
Tools -> Internet Options. General tab. Under Browser History click "Delete". Select what you wish to clear and click delete.

If that fails try
Tools -> Internet Options. Advanced tab. Click the Reset Button, this will take Internet Explorer back to factory defaults "Or so they tell us"

If that fails
Re-install the PC it's often quicker than hours of trouble shooting

One last thought has anybody implemented local stylessheets on the PC itself, maybe from some kind of infection.
You can disable local stylessheets in the registry

Create a new DWORD value, or modify the existing value, called "Use My Stylesheet" and set it according to the value data below.

User Key: [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Styles]
Value Name: Use My Stylesheet
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = disable local stylesheet, 1 = enable)