Since May (2017), I have been trying to register with Alibaba Intellectual Property Reporting system for one of my clients. I have submitted proof of business, articles of incorporation, and copyright certificates. Since then the information has been rejected for one reason or another. They finally accepted the copyright information, but rejected the proof of business. 2 days ago I get 2 emails back-to-back. The first said they accepted proof of business; the second they now reject the proof of copyright.
Of course I checked it out and they are claiming the copyright is not specific enough and I have to submit each image separately. The images were registered as a collective work as there are over 700, most of which are being infringed upon. Do they seriously think a person is going to take by my estimate, a week to create individual submissions? Personally, I feel they have no intention of honoring copyrights or trademarks. That being said, has anyone successfully registered with Alibaba and, if so, how? Any help/advice would be appreciated.
I do a lot of DMCA's (over 50,000 in the past two years) and I have never come across a website/company they asks for this kind of information regardless what country they are in. 99.99% of the time all that is asked is what the DMCA requires. IMHO, it they are being unreasonable. I will add that I also find it curious that, if you are applying to their IPR reporting system as an individual, they want a copy of your passport. Seriously!?
