Yahoo Answers seem to be ignoring my copyright infringement complaints

Thank me for my feeback but my content remains on Answers

[mic089]

A couple of weeks ago I complained to Yahoo!7 (Australia) regarding content from my website that was posted on Yahoo!7 Answers. I have previously written to Yahoo! Answers (on a number of occasions) and received an email from them to notify me that the copied material had been removed. However, Yahoo!7 replied only to thank me for my feedback and my comments. Over a week later, the copied content is still there. Any advice on what to do next?

[bakedbeans12]

get your lawyer involved...

firstly how did you contact them? Just an email? What did it say?

Here are a few tips....

-First check there ToS to see if they are even to be held accountable to what people post... if they aren't it might be harder to get them to remove it since they aren't liable.

-Get your lawyer to write a cease and desist email demanding they remove it or you take legal action.

-Forget email and get on the phone with someone... I'm sure there are phone #'s on the yahoo site... if not a simple whois search of yahoo will give you a number to call to start with.

Hope this gives you a few tips on where to start

[martinibuster]

There is a specific way of handling your issue. Yahoo should think about having a canned response for your situation. Finding how to handle a copyright situation usually involves clicking around the TOS or the Help section links of a search engine. The proper way to address copyright infringement is laid on in the Yahoo Terms of Service, article #26.

Go to [au.yahoo.com...] then scroll to the bottom of the page and click on the link for Terms of Service. Article #26 is titled, NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT OR INTELLECTUAL PROPERTY INFRINGEMENT. Follow those directions.

Good luck.
:)

[mic089]

I contacted them via email using the format that they set out in their "NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT OR INTELLECTUAL PROPERTY INFRINGEMENT" guidelines. On previous occasions this has worked. Since it hasn't this time, I'll trying mailing them a letter. Thanks for your suggestions.