Apache2 Default Server Redirect problem

[cgkhwebservices]

I have just configured Apache2 on a vps with 3 domains.

I have managed to get all the domains and the http: ip address of the server to point to the correct directory WITH the exception of the following:

http://xx.xxx.xxx.xxx points to the correct virtual www. directory and serves pages correctly
http://example.com points to the correct virtual www. directory and serves pages correctly

However, http://example.com points to the correct virtual www. directory in the vhost conf file and BUT serves an error message.

I must be missing something but what?

The first part of the relevant vhosts file is as follows:

"<Directory /var/www/example.com>
AllowOverride None
Order Deny,Allow
Deny from all
</Directory>

<VirtualHost *:80>
DocumentRoot /var/www/example.com/web

ServerName example.com
ServerAlias www.example.com
ServerAdmin [e-mail]

ErrorLog /var/log/ispconfig/httpd/example.com/error.log

Alias /error/ "/var/www/example.com/web/error/"
ErrorDocument 400 /error/400.html
ErrorDocument 401 /error/401.html
ErrorDocument 403 /error/403.html
ErrorDocument 404 /error/404.html
ErrorDocument 405 /error/405.html
ErrorDocument 500 /error/500.html
ErrorDocument 502 /error/502.html
ErrorDocument 503 /error/503.html

<IfModule mod_ssl.c>
</IfModule>

<Directory /var/www/example.com/web>
Options +FollowSymLinks
AllowOverride All
Order allow,deny
Allow from all
</Directory>
<Directory /var/www/clients/client0/web2/web>
Options +FollowSymLinks
AllowOverride All
Order allow,deny
Allow from all
</Directory>"

Many Thanks for any help.

[edited by: incrediBILL at 6:07 pm (utc) on Jul 24, 2014]
[edit reason] unlinked URL [/edit]

[cgkhwebservices]

Oops, There appears to have been a typo problem when posting this message.

5th Line should read:

However, http://www.example.com points to the correct virtual www. directory in the vhost conf file and BUT serves an error message.

Sorry

[phranque]

welcome to Webmasterworld cgkhwebservices!


and the error was ...?

[cgkhwebservices]

The error is that when one accesses the url without www. the web page loads. When one puts www in front the page does not load and give an error.

[penders]

...when one accesses the url without www. the web page loads. When one puts www in front the page does not load and give an error.

Do you have a CNAME record in DNS for "www"?

[lucy24]

the page does not load and give an error.

What type of error? Server or browser?

<VirtualHost *:80>

Where's the closing line?

[phranque]

the page does not load and give an error

please be more specific