Apache Server Account Inaccessable

apache blocked account

[phillmill]

Hey guys,

So here's the issue, we have an apache server hosting multiple accounts (being multiple websites). We can ping/access all websites (from our local network) on the remote server except for one by the name of Halcraft, on other networks such as my mobile phone's 4G connection I can access Halcraft. I have checked the denied IP list and our network's IP is not blocked - even if it was we wouldn't be able to see any of the websites we host at all which is the weird thing.

Any ideas anyone?

[wilderness]

Temporarily rename the htaccess on the denied website and see if you then get access.
Make sure to clear your browser cache.

[phillmill]

I have no .htaccess file in the root of the website. I tried clearing my cache - no luck yet

[lucy24]

Don't just clear the cache. Use a different browser, preferably from a different IP. I never really believe anything I see online until I've seen the same thing on the library's computers, which are different in absolutely every way from my own.

And, the usual question: does "can't access" mean 400-class, 500-class or DNS-type error?