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Cannot send email to yahoo.com mail only. Help !

         

basketmen

4:28 am on Nov 17, 2010 (gmt 0)

10+ Year Member



I. i just found out that all domains in my new server can send email to anywhere, except to yahoo.com, if sending email to yahoo.com its always rejected like below message using outlook express

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email]#*$!#*$!x@yahoo.com[/email]
retry time not reached for any host after a long failure period

------ This is a copy of the message, including all the headers. ------

Return-path: <#*$!xx@domain.com>
Received: from [my computer ip] (helo=computername)
by server1.domain.com with esmtpa (Exim 4.69)
(envelope-from <#*$!xx@domain.com>)
id 1PIM1j-0005w0-Ls
for [email]#*$!#*$!x@yahoo.com[/email]; Tue, 16 Nov 2010 08:56:52 -0500
Message-ID: <000f01cb8596$17fc9950$6501a8c0@computername>
From: "domain.com" <#*$!xx@domain.com>
To: <#*$!#*$!x@yahoo.com>
Subject: test1
Date: Tue, 16 Nov 2010 20:56:35 +0700
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_000C_01CB85D0.C17393A0"
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2900.2180
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180

This is a multi-part message in MIME format.

------=_NextPart_000_000C_01CB85D0.C17393A0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

test1


------=_NextPart_000_000C_01CB85D0.C17393A0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2900.2180" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff><FONT size=3D1>
<P>test1</P></FONT>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV></BODY></HTML>

------=_NextPart_000_000C_01CB85D0.C17393A0--
"




II. what should we do, i already search this problem in google [google.com ] , and i guess its could be because the rdns

quoted from resource [help.yahoo.com ] :
Publish reverse DNS (PTR) records for your sending IPs. If there is no reverse DNS entry for your IP address, or if it looks like a dynamically-assigned IP instead of a static mail server, Yahoo! is more likely to downgrade its sending reputation.


The rDNS already setup
1.1.1.0 ns1.domain.com
1.1.1.1 ns2.domain.com
1.1.1.3 domain.com

Here is the name server, i only use 1 dedicated ip, it is 1.1.1.3 for domain.com, the other domains are shared :
1.1.1.0 (main shared IP) (shared IP for root) (nameserver ns1.domain.com)
1.1.1.1 (nameserver ns2.domain.com)
1.1.1.2
1.1.1.3 (dedicated to domain.com)
1.1.1.4

The hostname are server1.domain.com, there is no dns zone for server1.domain.com before, i already tried add that dns zone too before but still cant send email to yahoo.com, do you think maybe this is the problem, need to rdns server1.domain.com too?



III. below are working example sending email to gmail.com from domain.com, and from other domain domain2.com

still not working sending email to yahoo.com, it is no problem when still using previous server, previous server are not using rdns at all


- example 1, from [email]support@domain.com[/email], using outlook express, the mailed-by information are from domain.com (ip 1.1.1.3 (dedicated to domain.com))

from domain.com <support@domain.com>
to [email]#*$!#*$!x@gmail.com[/email]
date Wed, Nov 17, 2010 at 4:43 AM
subject test1
mailed-by domain.com

test1


- example 2, from [email]username@domain.com[/email], using web script, the mailed-by information are from server1.domain.com (no dns zone for this, i already tried add dns zone for this and set ip 1.1.1.0 but still cannot send email to yahoo.com)

from username <username@domain.com>
to [email]#*$!#*$!x@gmail.com[/email]
date Wed, Nov 17, 2010 at 4:30 AM
subject test2
mailed-by server1.domain.com

test2


- example 3, from [email]username@domain2.com[/email], using outlook express, there is no mailed-by information

from username <username@domain2.com>
to [email]#*$!#*$!x@gmail.com[/email]
date Tue, Nov 16, 2010 at 8:56 PM
subject test3

test3

[edited by: jdMorgan at 10:07 pm (utc) on Nov 17, 2010]
[edit reason] Removed excessive blank lines [/edit]

jdMorgan

10:13 pm on Nov 17, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I don't see any mention of what your DNS zone file looks like. This listing should contain entries for your "A" "MX" and "PTR" records, at a minimum, specifying the domain-to-IP address mapping for each.

Yahoo will reject any mail from servers with incorrect or incomplete DNS zone files, and you can often get best results by also declaring an SPF record as well, whcih states what domains will be sending e-mail containing the specific "Reply-to" address that you include in the message. (Search for "SPF" for more information.)

Unless you get this right, Yahoo! will likely reject your mail or put it into the users' Spam folder.

I also suggest avoiding the Multipart-type messages unless it is absolutely necessary, and providing a link to an HTML page for those readers whose e-mail clients cannot (or are set so that they do not) render HTML-content e-mail messages. Remember that more than 50% of all e-mail is spam: If you want your messages to get through, avoid anything that even looks like a hint of spam.

Jim

basketmen

7:09 pm on Nov 19, 2010 (gmt 0)

10+ Year Member



ok already done enabled SPF, DKIM, and Domain Keys, please read below post

basketmen

7:18 pm on Nov 19, 2010 (gmt 0)

10+ Year Member



Update guys, i am still fight to solve this bad luck because moving to new server


i just moving to this new server and the ip address few days ago, when still using previous server i dont get this problem, so the problem maybe is in this server/the ips, my hosting company cant help but they can do if i say need remove/change some reverse dns




already try some effort below but still didnt solved it




- I already try creating ticket.cpanel.net support, They say this :


I'd recommend changing the RDNS for 1.1.1.0 to the server's host name to prevent problems with potential mail servers.

--
Thanks,
M*** Lee
Technical Analyst
cPanel, Inc








- And some friends tell me this :

rDNS must match the email server host name








- This is the error message that i get (bounce back to my outlook express or from mail log) : 421 4.7.1 [TS03] All messages from x.x.x.x permanently deferred[url] [help.yahoo.com...]

I already contact yahoo Postmaster team from this form [help.yahoo.com ] , tell i already reviewed they best practice [help.yahoo.com ] and other explanation/details in the form 48 hours a go, then i already get reply back (but maybe just auto reply), and i replied the message again asking is it my ip address already whitelist or not since i am still cant send email to yahoo.com









Please help guys share your knowledge and experience, are you agree with 2 person above (cpanel staf and a friend)




Here is again the rDNS already setup by my hosting company
1.1.1.0 ns1.domain.com
1.1.1.1 ns2.domain.com
1.1.1.3 domain.com


Here is the name server, i only use 1 dedicated ip, it is 1.1.1.3 for domain.com, the other domains are shared :
1.1.1.0 (main shared IP) (shared IP for root) (nameserver ns1.domain.com)
1.1.1.1 (nameserver ns2.domain.com)
1.1.1.2
1.1.1.3 (dedicated to domain.com)
1.1.1.4


The hostname in whm are server1.domain.com, need to rdns server1.domain.com too?
if yes from what ips above? change 1.1.1.0 from rdns ns1.domain.com to hostname server1.domain.com?
or change hostname in whm from server1.domain.com to ns1.domain.com?



i see in [whatismyipaddress.com ] the hostname are ns1.domain.com, not server1.domain.com, is it still ok or need to change above?
 

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