htaccess permissions on dedicated server

[flanok]

I am not a computer expert, so I have gone through a huge learning curve these last few days.

I have a new dedicated server, that will not work with .htaccess files.
It has taken many, many emails to the hosting company to try and get this sorted to no avail.

The only onformation I have got back is that I needed to change the permssions in the httpd conf file within the server files itself.

A crash course in sftp and i have manages to download the file to change the permissions.

But the permission for the htaccess was set to AllowOverride All, which I thought was right, so we still do have have htaccess files.

My htaccess file code is correct after being checked many times.

What am I missing?
Please help, but remember I am uneducated in these things, so wont undderstand the lingo.

[jdMorgan]

Please define "will not work with .htaccess files." What happens when you try to use one? What do you see in the server error log file?

If you don't have an in-house expert, then I'd suggest you change to a managed dedicated server. It sounds like your account is un-managed, and as a result, the host will provide almost nothing for you except a server. And if you don't have sufficient in-house expertise to keep the server patched and secured, you'll be "hacker-bait" to an extreme degree... Un-managed servers are cheap -- until you have a problem. You will then spend every penny you saved paying either the host or a consultant to recover your site... if it's even possible to recover it. Beware.

Jim