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"Add the path to libCcCpiTools.so to the LD_LIBRARY_PATH environment variable (either by suitable file location, or direct addition). It may be necessary for a merchant to speak to their host regarding suitable location / installation of this file."
So I asked my host...
"Can you add the libCcCpiTools.so binary file to your server and add the path to libCcCpiTools.so to the LD_LIBRARY_PATH environment variable?"
His reply is...
"Regarding the LD_LIBRARY_PATH setting, we cannot alter this globally or install the shared library to a global location. However, you can create a wrapper shell script to set this then exec into the needed file. All that's needed after that is to post to the wrapper script."
I have no idea what he's talking about! Please can someone tell me how to create a wrapper shell script.