.htaccess help, how do I know the server access it?

[ctwidodo]

I have the .htaccess in the main folder, I'm not sure if the server actually accesses it or not.
I have this in my .htaccess file, just to test it if it redirects non www to www domain.
Oh, and I checked with phpinfo(), and the server does mod_rewrite module on

Options +FollowSymLinks
RewriteEngine on

# Redirect if example.com (case-insensitive) to www.example.com
RewriteCond %{HTTP_HOST} ^example\.com [NC]
RewriteRule (.*) http://www.example.com/$1 [R=301,L]

But it doesn't redirect example.com to www.example.com

[jdMorgan]

The code looks fine. If it is not working, then most likely it's either not being executed or the page you're requesting has been cached by your browser, and so a request is not being sent to your server (flush your cache).

Jim

[ctwidodo]

I tried clearing the cache, it's still not working.
I'm sending an email to my hosting company see if they can help.
Thanks for the help Jim

[ctwidodo]

Okay, so I know that the .htaccess file is being accessed because I'm now getting error 500.
When I put comments on RewriteCond and RewriteRule, I'm not getting error 500.
I tried searching error 500, but it says it just couldn't determine the kind of error it encountered.
I'm not sure if I can actually get the error logs for it.
My host is 1and1 if that helps a bit.

[jdMorgan]

Again, the code above was fine... Something is probably wrong with the server configuration.

> I'm not sure if I can actually get the error logs for it.

You definitely do need to access the server error log -- Debugging an odd problem like this will be difficult without it.

Jim