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Ad disapprovals for standard acronyms

unresolved issues with ad approvals

11:45 am on May 26, 2009 (gmt 0)

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For close on a month I've been having issues with all new and amended ads being disapproved for 'capitalisation'. In the ad texts I have 2 acronyms, one for the company name, one for the diminutive of 'human resources', i.e. 'HR'.

I've called and emailed Support on a number of occasions (basically every time I have submitted new ads), they agree that there should be no problem, my acronyms are fine and that an exception has been applied to the account telling reviewers not to disapprove for capitalisation, but the issue remains totally unresolved.

This is a first in over 8 years of using Adwords. Anyone else had this? Any tips on getting them to stop it?


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