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My adwords summary page has not updated for several hours- this is unusual- anyone else noticed this?
Thanks for the heads-up, doctor gerlis - and others.
AdWords isn't updating. AdSense isn't updating. No reports from Amazon this morning. Our cell phones are down here.
Uh Oh. Well, I can confirm the first point at least - but not sure that I can speak with any sort of authority about the last two. Let's hope it is not a case of 'Heavy-Gravity', about which I have been hearing quite a lot recently. ;)
Yes - some advertisers are seeing a delay in their stats today. The engineering teams are aware of this and, as you might imagine, are working to resolve it as a priority.
Please know that ads have continued to run as normal. This issue revolves around the reporting of statistics only, and does not impact ad delivery.
I'll post again when I have anything of substance to add - and, in the meantime, my apology for the inconvenience this is causing you.
It is interesting that there are only a handful of posts here, yet 87 posts on the Adsense forum- I guess those guys think they are losing income so they are more likely to complain quickly. We are just spending money.
I'm sure it also has something to do with the fact that a Google rep had the courtesy to come here and acknowledge the situation and offer reassurance that it was being worked on, as opposed to the 'mushroom' status of publishers - who are (as usual) kept in the dark and fed - well, you know.
I ask this because our sales are down significantly for the day and our server (we have uptime monitoring in place), payment processor, etc are working fine.
This is not normal day to day sales fluctuations.
I just wonder if some advertiser accounts were impacted and ads not shown for a number of hours instead of just a simple delay in reporting?
Just seems odd that sales would take a major hit the day stats are way behind so I'm curious to see if anyone has not seen their stats delayed.