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The other account shows payment sucessful for the card. I am not worried because the backup card was charged. I have written to Adwrds support to chek on this but seems a tad strange. Anyone have this issue before?
Early word has it that the issue with the processor has now been resolved, and re-entering your credit card at this point should get you running again.
Please note that a delay between the time one re-enters the card and the time the ads begin running again is normal - and will be the case here as well. So once you've re-entered your card, if you don't see your ads running immediately, there is no need to enter the card again. I'd say give it an hour - though it'll probably be quicker than that.
I'll check back with this thread in a few hours...
I know they have problems to sort out, but does anyone know when they usually try to re-bill?
NetPro, re-entering your credit card info into the system (even with the same card that was there before) will initiate the billing process.
You may well be running again by the time you see this, and I hope that's the case. ;)
AWA, please clarify... do we have to re-enter the card's info (nothing's changed) or will re-try also suffice
My apology for my lack of clarity, RhinoFish, and excellent question. Thanks for asking.
If all the info is the same, then 're-try' will do the same job for you.
Maybe Google just likes to get back to people who owe them money? :P
Now, I'm wondering if this recent glitch didn't do any damage to our quality scores for the campaigns that were interrupted? I'm looking at my report graphs and they are not too good since the interruption. Anyone else experiencing anything similar to my campaigns?
joined:Jan 30, 2004