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Google is shutting down its Google Helpouts service on April 20, 2015, the service’s website has now been updated to reflect. Google to Close Google Helpouts April 20, 2015 [techcrunch.com]
Unfortunately for Google, much of this sort of advice is already available for free on its other video site, YouTube. While YouTube videos may not connect you with a live person in real-time, they can often give you the answers you’re looking for, and YouTube’s advertisements help the videos’ creators generate additional income.
Google’s Helpouts service has not been without its challenges on the monetization front, either. A couple of months ago, Google had to shut down paid Helpouts in the EU thanks to changing tax laws. Today, the website advises providers from the U.K. and Ireland that they may only offer free Helpouts, and EU customers may only take free Helpouts.