Welcome to WebmasterWorld Guest from 18.104.22.168
Dear Adwords Advisor,
I really do not mind that there was a technical problem. As a person who is heavily involved in website functionality with clients, I know how difficult it must be for you all to operate such a technically complex program as Adwords is. Technical problems are bound to happen. I know you all are human. It's okay.
I *do* mind that a month goes by and that the problem is neither reported to users nor is it fixed. Once a problem like this is identified, an organization is ethically responsible for either quickly fixing it or explaining the problem to users it might affect. A simple notice on the Edit CPCs Tool would have sufficed.