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Supplemental Club: Big Daddy - Part 2

10:39 am on Mar 6, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

< continued from [webmasterworld.com...] >

One thing to watch for: HOURLY fluctuations.

After years long slow advances, my main page reached #13 in Google for the main single KW.
Suddenly it dropped to #16, then 4 hours later it was right back at #13.

Same thing with a 2-word key-phrase. From #2 or #3 I fell back to #6.
4 hours later, like the above, it was right back.

Some of this is data center switching I'm sure.
Then again maybe they use old data while they polish up the new.
All in all, Big Daddy has not hurt my site yet (knock on wood). -Larry

[edited by: tedster at 6:48 pm (utc) on Mar. 6, 2006]

11:35 pm on Mar 8, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

Missing pages

Understatement of the year! - in our sector our own site has just been absolutely stuffed with 99% going suplemental and i have looked at others in the sector, some are unaffected for what ever reason and a good number of others have gone the same way!

Are all sites going to get hit as this rolls out or is this some sort of new penulty we dont know about yet?

I just dont get it?, we were ranking on this site for 3/4 string search terms with few results in googles index, now we are gone!

I dont know about suplemental hell - this is a f@cking nightmare!

As one poster said here "its like going into a coma and not knowing if you will wake up or not"!


12:23 am on Mar 9, 2006 (gmt 0)

10+ Year Member

"this is a f@cking nightmare"

And Freddy Kruger has got you by the...

I swear the Bible said something about Google Supplemental index being one of the gateways to Hell. Or was it the Enquirer. I dunno. I could be mistaken.

12:34 am on Mar 9, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

It is a gateway to hell!

Perfectly good quality pages PR6 & PR5 that form the major content of the site have gone supplemental and vanished from the serps.

I understand GG said last week he had an idea how to fix this bug but a few days later sites are still going supplemental in the UK.

Found four more tonight in my sector that have joined me!

The worry factor here is when/will? they return?

This is a nightmare

1:17 am on Mar 9, 2006 (gmt 0)

I think to maintain an architecture of the internet the supplemental listing has to exist. When a page goes orphaned or banned or many other reasons already discussed a page goes supplemental.And it will always remain in there at that "time" on the internet as a supplemental listing. If the page comes live again in google index the live page will be used in algo when calculating results and the supplemental result is ignored. But if the page stays in supplemental without replacement does google continue to use the supplemental data to determine your serp result? I think it does and perhaps throwing this in our faces is a way of telling us that. All above in my Opinion.For me this has caused a clean up of problems I didn't even realise I had so thanks google.
1:32 am on Mar 9, 2006 (gmt 0)

10+ Year Member

It's really killing me. When sites that are also in my industry are not affected, my forum which was considered an authority site by many will slowly fall and be taken over by the sites which are not affected by this.

If the problem was SEO then I wouldn't be as upset, but it looks like the problem is a google glitch of sorts, a glitch which is costing me hundreds of dollars a day, and allowing sites which never would have come close to being authority sites to slowly creep up on me.

3:08 am on Mar 9, 2006 (gmt 0)

10+ Year Member

Yup, it does makes you cringe when you see all your pages in BD Sup Hell but wait a minute - do you see a rise in refers from Yahoo & MSN - we are ;-). Is it that searchers are finding an alternative? We are up an incredible 300% from last month on Yahoo. Is history going to repeat itself like when Alta Vista was such a mess and everyone moved to Infoseek cuz it was so much better?
3:48 am on Mar 9, 2006 (gmt 0)

5+ Year Member

I agree that supplementals do have a functionality. Given the number of documents on the web, search engines have to focus on spidering, indexing and delivering results from the most relevant pages available versus all pages available. If you read papers that folks from google have published, they typically state this limitation upfront.

The problem we're (the supplemental club) having right now is that live, useful pages aren't in the primary index where they should be (assuming they're good, relevant pages), so supplemental results are suddenly visible because there aren't regular results to show up first when querying for site:. For those affected, traffic has dropped dramatically because this issue doesn't affect all sites. If everyone's pages were all dropped, then there would be a level playing field amongst supplemental results that would probably result in the same general traffic pattern as if everyone's real pages were still included in the index.

I seriously do hope it's fixed soon, though. This is having a big impact on my traffic and sales. I also can honestly say that we have pretty much the best site in our niche for buyer user experience and functionality. Even without my personal bias, I think I could objectivly say that SERPS that essentially exclude our site are going to be less relevant to the search engine users looking for what we offer (which is also why I am pretty confident that this is a glitch and it will be corrected).

4:03 am on Mar 9, 2006 (gmt 0)

10+ Year Member

Yeah, Well, I'll be out of buisness soon. My entire site also went supplemental except for homepage. Total traffic from G this week 0. The bigger part of this problem is the pages that the supplementals replaced were all removed from the index, so obviously I rank for none of my products at all. I guess Google prefers to list somebodys shopping cart checkout page, instead of content, which is what they are doing. Does anybody else in an e-commerece sector see this? I'm watching huge amounts of dynamic cart pages ( not actual product pages from the cart, but checout, and continue shopping pages ) ranking now.


4:29 am on Mar 9, 2006 (gmt 0)

10+ Year Member

You would think that gogole would atleast keep us up to date as to whats going on here. This is really killing a lot of large online business's that have played by the rules for years. Can't they let us know a time frame as to when all this will be fixed if ever?
4:50 am on Mar 9, 2006 (gmt 0)

WebmasterWorld Senior Member googleguy is a WebmasterWorld Top Contributor of All Time 10+ Year Member

Hey, I wanted to stop by and give an update. I think we found what the immediate issue was. Future indexing should start picking up most affected people's pages again, though it may take a few more days for it to be visible. I'll check in again after the weekend is over to see if most people are seeing pages returning.
5:03 am on Mar 9, 2006 (gmt 0)

5+ Year Member

Wow, that is a breathe of fresh air. Appreciate the update. Thanks much! These little updates certainly do help the spirits.
Light at the end of the sup tunnel.....we can hope.

[edited by: quarryshark at 5:05 am (utc) on Mar. 9, 2006]

5:04 am on Mar 9, 2006 (gmt 0)

10+ Year Member

Thanks for the update GG. Everyone has their fingers crossed that this will be short lived and we all can get back to normal.
5:05 am on Mar 9, 2006 (gmt 0)

WebmasterWorld Senior Member googleguy is a WebmasterWorld Top Contributor of All Time 10+ Year Member

You bet; happy to help. Sorry I haven't been able to post as much lately. :(
5:08 am on Mar 9, 2006 (gmt 0)

10+ Year Member

I really do appreciate the Update, really help me a lot. Thanks for keeping us all on the up and up.
5:10 am on Mar 9, 2006 (gmt 0)

10+ Year Member

"You bet; happy to help. Sorry I haven't been able to post as much lately."

Ahh that is ok we keep ourselves busy arguing and sharing Google conspiracy theories.

This 205 message thread spans 14 pages: 205

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