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The site IS hosted in the UK, I know that for a fact. Its hosted in the North of England and this has been confirmed by the host company and the Ripe Whois lookup, so why on earth would our sites not be appearing?
Any advice would be greatly appreciated.
The domain ending is .com.
The previous host we used for the same domain name was also located in the UK and we were listed in google.CO.UK no problem - its only since we changed hosting company that we are no longer in google.CO.UK.
So, still none the wiser.
I chose a German ISP for both cost and service reasons - if Google demand that I host on a UK server to get included in 'Pages from the UK' then they are in clear breach of European law by causing an artificial distortion of the market.
Its interesting to note that the host company's website IS listed in Google.CO.UK - and they have virtually the same IP address as me.
And yet 2 of my sites hosted with them are not listed there. (but are both in google.com)
Does anyone know specifically the way Google.co.uk checks domains? what type of lookup do they carry out?
- Yes the host company's own website is a .co.uk.
- Do they have the same C Class - Yes, if my understanding of what constitues 'same C Class' is correct, i.e. the first 3 sets of numbers in the IP are the same.
> A factor that may be relevant is if you kept the site on the old host during the transition.
I did keep the old site alive - but it was also hosted in UK and was showing in Google.CO.UK.
> Try emailling email@example.com
can't help being exceptionally doubtful that the email would be read, let alone acted upon.
Thanks again, all, for the input.
1. Is the site a .co.uk or other UK domain, if yes then everything is fine, if no then,
2. Is the site hosted in the UK, if no then google.co.uk won't list it, if yes then,
3. Does Google know it is hosted in the UK? A good way to check this is to use the www.alltheweb.com advanced search feature, this allows you to search via IP or range. Find other .com sites on your IP and search for them at Google UK, don't search for domain names as Google UK will return a result if they have the site anywhere, search for the site name without the extension. If the others don't appear then I would get your host to contact Google, if they do I would contact them yourself.
Incorrect. It is a free service they provide and as such no guarantee of inclusion is made. You are not incorrectly included either - you ARE pages FROM GERMANY. That is where they are - they do not state that they will include all companies from the UK, they state that the results are FROM the UK.
If this is a problem with Google, think of all the other engines - they are all worse. Until Google did an IP lookup, all other engines seemed to filter on .uk and any UK .com was ignored.
Get a .uk domain, point it toward the same site (something I am in the process of doing myself), you get Google (which I am in anyway) but other spiders will view you as UK.
I followed your advice and managed to find other websites hosted by my host, with;
1. with the same IP address
2. same hosting company (obviously)
3. hosted in the UK
4. with a .com extension.
i.e. the same as for my two sites.
And ALL of them were listed in Google.com but NOT Google.CO.UK.
So, what can I do about this? If I contacted Google, what would I tell them? would they care?
question: will I lose my G.com rankings if I go to the trouble of either,
-Switching ISPs in the UK (ignoring other variables that could influence rankings/inclusion in that situation) to one Google.co.uk recognizes
-Inform Google somehow of my hosting company's home (they're not the type to do it themselves).
Yes I want the UK traffic, but it would be a little sad to have to forfeit the US traffic.