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Should I worry whether my info site looks rubbish in Netscape?

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5:06 pm on Feb 16, 2005 (gmt 0)

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Should I worry whether my info site looks rubbish in Netscape and Firefox?
1:48 pm on Feb 19, 2005 (gmt 0)

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Yes, but I said "mostly" :)
3:07 pm on Feb 19, 2005 (gmt 0)

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Apple's Safari only had .9% in that same survey, and Opera 1.3%. Small potatoes....

Small potatoes can add up to big chips.

Think about a market where 10 competitors are close to equal on most factors. You'd expect each to take 10% of the sales.

But what if only one of them catered for the 2.2% of small potatoes?

They'd each take 10% of (100 - 2.2) = 9.78% of the market.

Except for the guy with the free run at the 2.2% who'd take 9.78 + 2.2 = 11.98%

That's nearly 20% better sales than the other 9 competitors.

Factor in similar small potatoes (the site that works well for the 5% of disabled users; the one that downloads in time to catch the 6% of <56.6KB modem users etc) and you are talking a major competitive advantage for a site that works well for the small percentages.

7:03 pm on Feb 19, 2005 (gmt 0)

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Hmm. And how likely is it that a side designed to standards wouldn't be acceptable on Safari and Opera?

This simply isn't a real issue.

7:49 pm on Feb 19, 2005 (gmt 0)

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Victor, your math is inspiring! :-)

The fact remains that people who use minority browsers by choice are mostly savvy.

That is true in my experience. And it's exactly why they have more clout than the bare percentages would make you expect.

7:58 pm on Feb 19, 2005 (gmt 0)

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Just checked my stats so far this year - roughly 81% using IE (probably a few percent higher with folks using masks).

So consider this for a minute, you go to your favorite fast food restaurant, and 1 out of every 7 times a customer comes in, the cashier yells "we don't serve _your_ kind" and kicks you out. After all, that's what you are telling your internet customers...

:-)

9:51 pm on Feb 19, 2005 (gmt 0)

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...it's exactly why they have more clout than the bare percentages would make you expect.

Excellent point, buckworks. It's that "Tipping Point" factor coming into play. A great book that I heard was one of the marketing bibles for Google during the early years, at least.

10:22 pm on Feb 19, 2005 (gmt 0)

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The fact remains that people who use minority browsers by choice are mostly savvy. They would have to be to consciously decide to use them. It follows that while surfing they will encounter many sites that are not displaying properly so they must be happy to live with this

There is a big hole in your logic--other then the ones that others have already pointed out. That is it is very rare to encounter a page that "breaks" in a Gecko based browser. And those pages that do break are either using a MS proprietary application, such as ActiveX, or it is simply the result of bad markup that should be fixed regardless.
11:59 am on Feb 20, 2005 (gmt 0)

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I will stand by my logic.
4:08 pm on Feb 20, 2005 (gmt 0)

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Despite the various flaws that everyone has so far pointed out? Well welcome to the Flat Earth Society. :\
5:53 pm on Feb 20, 2005 (gmt 0)

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My logic satisfies my business objectives TYVM. You look after your business any way you see fit.

I know that more than 95% of my visitors will be happy with what they see. Add to that the 2% or 3% who may see a minor problem but a usable site then I think I'm almost there using my existing methods.

I am a busy man and if I get the chance to adjust my site I may do so but it is not at the top of my priority list, nor should it be under these circumstances.

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