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Add to Basket on site doesn't work with IE5/Win

Not sure why

     
1:49 pm on Mar 26, 2006 (gmt 0)

Junior Member

10+ Year Member

joined:Oct 23, 2003
posts:165
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On our site, developed by a 3rd party, the ability for users of IE5/Win and IE5.5/Win seems to have suddenly vanished.

Products can be added to basket but when you go to view basket the product have vanished. The same is true for logging-in to the site. Logging-in is fine but upon navigating away from the log-in page, the user is automagically logged-out.

The site's backend is designed in PHP 5.0.2 on a Apache server(I'm not really sure how its been coded) it seems as though the sessions are dying in IE5. Has any had any experience of problems like this?

FYI, IE5 accounts for about 1% of our audience which means we are probably losing at least 1 sale a day because of this.

 

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