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In the advanced settings of Norton, there is a list of URL strings that cause a URL to be blocked....
Here's part of them:
Adsense is displaying but it is unclickable.
Basically any banners with the sie of 468X60 are blocked.
I don't like it!
Here are some other threads since this "feature" has been added (noticed here first back in October)
AdSense invisible to Norton Internet Security Users [webmasterworld.com]
NAV 2004 & ad blocking [webmasterworld.com]
1st, the title of this thread is wrong. Norton AV does not block, it's Norton Internet Security and also the Personal Firewall software that does it. This software is coming BUNDLED with many new computers and yes the default is set to BLOCK ADS, even though this is sold as a "security" product, not an ad blocker.
It not only wipes out banners but EVEN your site logo and other regular images if they happen to be any of the standard banner sized images.
It also deletes text link and STRIPS YOUR SOURCE CODE and can totally change the content of your page.
When I say strips your source code, that's what I mean too.
Even if the user contacts you to find out why there are big blank spots on your site and no "buy" links... If you tell them to turn off the ad blocker and hit refresh the page still will not load properly. The code is stripped at the source.
One company in one of the forums listed above almost has software finished that will prevent Norton from blocking your site. The other forum has links to contact the FTC and other places to complain basically for restriction of trade. Here it is.
FTC Consumer Complaint Form: [rn.ftc.gov...] FTC site content Fair Trade Act 2002 Quote: Article 10
No monopolistic enterprises shall:
directly or indirectly prevent any other enterprises from competing by unfair means; improperly set, maintain or change the price for goods or the remuneration for services; make a trading counterpart give preferential treatment without justification; or otherwise abuse its market power.
There are a bunch of other good suggestions in the forum links above for anyone who wants to take action and try to find solutions or report this.
HeHe, one guy even found a way to put Mcaffee messages behind all his links so if his links won't display, underneath it says "if you can't see the links then Norton IS is blocking content and won't let you access parts of this site. Please dump Norton and go buy McAffee and this page will load properly" or something to that effect.
[edited by: Drastic at 6:19 pm (utc) on Feb. 18, 2004]
[edit reason] no links to your own sites please [/edit]
Yes, I was very happy when Google killed somebody else's popup when I was on their site, but now that the show is on the other foot and I am an adsense publisher . . .
If Norton stopped blocking adsense by default, all that would have to be done is a third party ruleset to import. There will be plenty of those hosted by everyone that makes popup blockers.
Adsense can even be blocked by using the HOSTS file which is a core part of Windows, and it's incredibly easy.
Right now Norton is stealing from my income and from the income of many other webmasters who run contant sites!
It is amazing how many websites promote software that erase cookies and block ads. These webmasters go after one sale by promoting this type of software and risk losing dozens of future sales from repeat visitors. Don't they realize that they are only hurting themselves by doing this?
I tried it for 30 minutes and I bought it, it works great.
[edited by: Drastic at 4:35 pm (utc) on Feb. 20, 2004]
[edit reason] no urls please [/edit]
Together the webmasters, webmistresses and advertising companies can class action against those interfering with our businesses?
I mean - blocking pop up "intrusive" advertising is one thing - but "blocking all 468x60 images" is another... making it a commercial enterprise to put other people out of business is illegal is it not?
making it a commercial enterprise to put other people out of business is illegal is it not?
Actually, I think there would only be a case if it could be proven that Norton was attempting to create a monopoly of some sort. Simply offering a product or service, which happens to put someone out of business, is not illegal. I imagine a lot of carriage manufacturers went out of business when cars came along.
Still, it's a shame that software can be provided on such a wide basis that blocks so much of the user's online experience without so much as their approval. I mean, do you know how many NIS users don't even realize they're missing something?