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joined:Dec 29, 2003
I had my .net and .org pointing at the .com and they had indexed the .net (still is indexed). Could that be it? If so, once they realize that the .net is dead, do they undo the penalty (if that was the case)? Would this be manual or automatic? Sites with much more SEO stuff show up fisrt so it's that either.
I've e-mailed them but I doubt I'll receive an answer anytime soon.
On edit: I had about 2300+ pages (seemed like google pages) on Yahoo, now when I click on "More pages from this site" only the index /paid for page shows up.
This is getting to be very frustrating. If I didn't have a decent domain name, I'd start fresh. Can anyone help the brother :) out? Any Ink guys around, so I know what I did wrong? Please?
If you search WebmasterWorld for "Inktomi penalty" you will find several threads related to similar occurances.
It seems that with Yahoo/Inktomi, once you are penalized, you are booted from the game for good. Other engines just put you in the penalty box for awhile until things are "cleaned up".
I think the penalty on one of my domains was related to linking too. However, I don't see anything wrong with what I did and no other search engine thinks so either - including those other two engines owned by Yahoo: ATW and AV.
It is frustrating to be permanently banned for honest linking when there is blatent spam throughout Yahoo.
joined:Dec 29, 2003
This for life thing is troubling, not fair and hurts everyone. We lose for the obvious reasons, but Y! and surfers loose too. Because of this, now clean, decent sites are missing from the index. Just because you make a mistake once and linked to Linkme or whatever once, doesn't mean you deserve a lifetime ban. People make mistakes.
What if the bot made a mistake and your site is gone for good for no fault of your own? What if you bought the domain name with a penalty? What a moron you hired did that and now you're toast? Many people make a living online and having at least 25% of people completely blocked is a lot. Y! has to offer a review process of some sort. Spammers and bad sites will still not be able to get in. Only good sites or sites who cleaned up their act will and everyone wins.
I'd be willing to fork $500 right now for that chance. Just a review, and if I did wrong, a chance to explain and show how that's not done anymore. Like with their directory, win or loose, the money is Yahoo's.
joined:Dec 29, 2003
Many real spammers or violators just create new domains anyway until they get caught again and again, and again.
Will e-mail to the spamcrusader again. I have to retrace what I did for the past 5 years because he'll probably think I'm trying to insult his inteligence if I put the wrong reason.
Is, I was drunk an excuse...if it's true :)?
I've e-mailed this address many times before and never gotten a response, which seems standard for Inktomi. Ask one of their resellers and they go, duh. You pay for guaranteed inclusion but all they do is blame it on you when you're not included. And what about refunds.
I'm going to file a complaint with the FTC. There's to much of this mess going on. Some of these companies are entirely out of control with taking your money and not delivering.
Yes, that could be it. Have you got 301's or 302's?
I had a small site in a /directory/ of a domain a few years ago and moved it to ISP space, used a 301 redirect. Not a problem - indexed, same rankings at the new location, no loss of sales.
Then I moved that domain to another host and it had been so long I forgot to put up the 301 in .htaccess. All of a sudden the site in question disappeared, and what had been in that /directory/ over a year before was showing up with the previous title, description and location - even though there was NOTHING in that folder at that point and hadn't been for a while.
I uploaded a "moved" page to the old location, which is finally now showing up and ranking at #20 at MSN. ;) Says nothing more than that it's moved, it's also ranking #27 at Yahoo. But the actual site which has been at the ISP space for a couple of years has a penalty on it and is buried.
I've seen a former client's site get bounced for using a 302 when they were specifically told to use a 301. That caused problems with all the search engines; the second domain was an active domain with links that had been purchased for type-in traffic and was simply "pointed."
It was fixed that time, but then they got themselves kicked out of Yahoo this past summer, duplicating pages from their site on another domain linking back to their main site and shopping cart being one of the things they did.
302's are not a good thing altogether. Neither is duplicate content or anything that could be construed as duplicate content.
At this point you can email firstname.lastname@example.org and tell him why you think you may have been banned and what you have done to no longer make this the case.
I also have a problem with Inktomi [webmasterworld.com] and I wrote to them. Unfortunately, I didn't get any response so far.
I know this must be frustrating.
Indeed, it is.
joined:Dec 29, 2003
Meanwhile Cabos, if you are to go the PFI route, I'd suggest submitting an internal page instead of your index. That's seemed to work for some of us.
It most definitely is worth it if you can get something, anything, in Ink.
from their site:
"Inktomi technical support is provided under and in accordance with the terms of an appropriate written support agreement."
Same thing as paying for support isn't it?
Their "support" page "http://support.inktomi.com/Offerings/" is one of the most amusing instances of passing the buck and effectively saying nothing, that I've seen in ages.
Wrote to spamcrusader 2/16 with complete problem description as previously suggested. No reply yet at this time 2/22. But I am trying to be so patient.
Wrote to info and slurp-help (the only two addresses on their website related to tech support in any way, at same exact time. Got the following form response from slurpy:
Snipped, no email quotes, TOS 9
The game goes on....
Personally I think they all KNOW Inktomi is about to be scrapped and replaced by Yahoo! anyway with their upcoming new PFI, so they're all just too busy out looking for new jobs. I don't blame them.
[edited by: DaveAtIFG at 12:36 am (utc) on Feb. 23, 2004]
That shows right there that there was a problem with 3 domain names with the identical rightmost unique token turning up with the same content.
Just about everything that sites can get hit for is right on Inktomi's support pages, which actually give exhaustive information compared to most. Maybe not the ramifications of associations that are found, but more than enough.
Read the excerpt from the Hilltop paper in msg#17 in this discussion - not the same situation but the principle is there
No, we don't know who's using what but between digging into theory just a little bit and reading what the search engines themselves tell us, all put together it's not far-fetched that we can have clues as to what problems can be caused by.
No techie here by any stretch, but I believe every user agent gets a numeric code from Apache when they access pages. If it isn't a 301 or a 302 and there are 3 domains returning 200 that's 3 sites with the same content and it's as good a way as any to run into a problem, especially when there are cases as precedents that it's happened to.
joined:Dec 29, 2003
As Tim promised Y! will do something so we can address this and more. I can't imagine Y! keeping sites excluded forever. One way or another, I'd bet that 75% of the sites have done something stupid (by mistake or on purpose) at one point or another to deserve a penalty by Ink's definition. It's not good for Y!'s business. I keep explaining it to myself and you guys, but we can't remove the penalty :). We'll have to wait till the conf to find out more I suppose. At least we have a Y! guy listening.
thanks Tim and everyone.
The result, you can pay $1,000s to a reseller and your results show up dead last on a Yahoo or MSN search.
This practice is totally misleading and should not be allowed to continue.
Inktomi should be obligated to provide a list to its resellers stating that a site has been penalized. If an Inktomi reseller has taken money on this basis, they should be obligated to refund it.
The fault here seems to be more with ink than the resellers.
From what I see there is a pattern of consumer abuse here. My case is not isolated.
I will wait a couple of weeks to see if anything changes. If it does not, it is my intention to bring this to the attention of the FTC as it is there mandate is to protect consumers and ensure that competition is fair. The FTC does not act on behalf of individual complaints, but will act when a pattern of complaints arises.
My site has had a bogus porn filter placed on it for months now. Email after email sent to inktomi and positiontech either goes unanswered (great customer service here) or they give the old stock answer of "your site IS indexed and thats what you paid for"
I told them to keep my money and just remove me from PFI but they won't do that either.
I like the FTC idea. Maybe I will look into that also.
joined:Feb 10, 2004
Isn't it Yahoo that makes you pay and arm and a leg just to have a site reviewed for possible inclusion in their directory? How many people have paid for the review and got nothing? How many people paid big bucks to get their sites included, then watched their traffic evaporate when Yahoo downplayed the Yahoo directory?
Many webmasters envision they're going to be treated like real paying customers by the search engines but the history of this business indicates they are treated more like scum.
The only PFI game in town worth playing is Yahoo's Inktomi. That's their nitche. They've got no serious competition, so you'll get what they feel like giving you, be it good or bad.
I'd watch my backside as much as ever.