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Moderators should not discredit by showing how they can do it better

     
6:38 pm on May 26, 2010 (gmt 0)

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Moderators of forums should not discredit somebody and brag about how their company can do things better. This is a huge conflict of interest. If your the moderator of a forum and you discredit somebody your word is given more weight. It looks like the moderator is using their influence as the moderator of that forum to generate more business for themselves.

Overall the attitude of Moderators and Senior members need to change. Ever since I separated myself from Webmasterworld I have been told by quite a few ex senior members they feel the same way. If your going to start a debate make it a debate not a flame war. Try to make your point without trying to make the poster look bad. Just because you do something differently does not mean that what was said is wrong.

Webmasterworld is running away contributing senior members with these attitudes.
7:03 pm on May 26, 2010 (gmt 0)

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I agree... I'll not mention specifics, but there are a couple forums I won't visit here because of the moderators.

One of them actually made what seemed like a thinly veiled threat to ban me for asking about what type of work they did, even though the moderator guidelines clearly state: "Moderators are asked to refrain from any commercial or self promotion activities. Moderators should use their help contributions as a lost leader. Referrals will be generated off their profile." which seems to indicate I should be able to ask what type of work they do and even solicit services if I like, which an administrator seconded when I asked.

Really, many of the mods and admins are great, but some of them definitely have a 'holier than thou' attitude publicly and privately, and I think having a better system for reporting the types of issues I'm referring to might also be a good idea... (IOW: report sticky mail conversations in their entirety)

I honestly almost left the forums because of the responses I received from a mod via sticky mail. As a senior member who definitely contributes very actively it was not at all how I expected to be treated. The responses are what I would have expected out of WikiPedia and/or DMOZ, but not here.

Pretty sure this is way out of line with the general TOS, so feel free to snip away if you like, but I figured I would post since this thread is here and is addressing a very similar 'tone' or 'situation' as a couple I have dealt with.
7:28 pm on May 26, 2010 (gmt 0)

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I haven't noticed the above however I have noticed that certain moderators jump right in and answer the questions, which doesn't encourage much participation from the other members. How about if they delay making comments for a certain amount of time.
7:36 pm on May 26, 2010 (gmt 0)

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If your the moderator of a forum and you discredit somebody your word is given more weight.


I've been here for like . . . sheesh . . . . forever . . . . and the word "discredit" catches my attention. Can you "anonymize" an example of what you mean by "discredit?" Seems like the flavor of the moderation here would slam dunk any "discrediting" immediately, even if it came from a mod.

Correcting an erroneous statement is a different story, but even that comes in degrees. An example, I can't count the times Fotiman has slapped me around for using new Array(). :-) And it's well corrected, as anyone seeing it *should* be doing it as myarray = ['elements']. These are done so someone looking for an answer gets the most accurate one, and it's always a good thing.

Overall the attitude of Moderators and Senior members need to change.


May not mean much to you, but a wise woman (my wife :-) ) has a saying that is one of the indisputable truths of the universe: you can't change people. All you can change is how you react to them. That's how I get through those . . .
8:02 pm on May 26, 2010 (gmt 0)

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your wife has you right where she wants you, rocknbil. basically what she's saying is "don't try and change ME, because you are wasting your time". and she's even got you thinking you're wise for letting her get her own way, too. clever.
8:09 pm on May 26, 2010 (gmt 0)

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certain moderators jump right in and answer the questions


Guilty! I answer a LOT of questions in the XML forum.

And since I'm always checking in on the Professional Webmaster forum (looking for swear words and spammers), I reply a lot there too, though I try to show more restraint and let others speak first.

Some days, I'm downright chatty.
8:18 pm on May 26, 2010 (gmt 0)

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I try to wait 3 or 4 weeks before I answer an orphan question ;)

Actually, I do like to wait a few days for others to respond unless the OP stated that they needed an urgent response.
8:53 pm on May 26, 2010 (gmt 0)

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I think it really depends on the forum. If I use one of my forums as an example (new to web development) there is a lot of activity from new members, and not a lot from more experienced members. I hate seeing a question to un-answered so if I can answer I will. I don't see how this can cause an ill effect. It provides the poster with a possible answer, and the door is always open for further member input.

Mack.
9:02 pm on May 26, 2010 (gmt 0)

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basically what she's saying is "don't try and change ME, because you are wasting your time".


LOL . . . no she has other devices for that. Like letting me always get the last word.

"Yes dear."
9:12 pm on May 26, 2010 (gmt 0)

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I have always liked the quick responses by moderators. That's one of the main reasons I come here.

Also, I'd think you'd want to encourage a moderator to show their ways which they think are better, not mask it. It's how we can all get better at what we do no matter if we follow that method or not.

It's a pro-learning view. You gain something out of it regardless of what you choose to do.

My 2 cents.
9:17 pm on May 26, 2010 (gmt 0)

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Moderators of forums should not discredit somebody


There's a flip side to this ... we shouldn't interpret it as a personal insult when someone else has a different perspective on something we've posted.

If someone challenges something we've said, and we respond well, they have not discredited us, they have handed us a golden opportunity to demonstrate our competence and increase our own credibility.

Smart people will capitalize on those opportunities.
9:27 pm on May 26, 2010 (gmt 0)

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There have actually been several times (especially in the Feedback Days posts) where I didn't want my post to be seen as an "authoritative" post from a moderator, but as a post from just another user.

Similarly, there are times when I'll delay replying to a message because I don't want to give the impression of stifling a thread (or that moderators are the only ones who respond).
9:30 pm on May 26, 2010 (gmt 0)

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As mack pointed out, some forums (like "New to Web Development") probably need more attention and faster responses than other forums.

I haven't had any problems with moderator's egos, or having my toes stepped on. I'm sure it happens, but no personal experiences for me.
9:41 pm on May 26, 2010 (gmt 0)

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Hi all,

So far as I can tell, moderators are here to see that the rules are being followed and to give helpful advice where needed and if necessary when suggesting coding advice, explaining why the advice they give is preferable, at least this is my experience of being "modded"!

Cheers,
MRb
9:45 pm on May 26, 2010 (gmt 0)

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I haven't had any problems with moderator's or senior members either.

If one is too thin-skinned to take comments/criticism on his/her code, maybe it's time to check one's attitude at the door or get another job.

In my view, there's always room for improvement of my coding skills...

My only issue is, at times, some senior members or admin ramble on and on and on....
;)

My 2 cents.
3:01 pm on May 27, 2010 (gmt 0)

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@rocknbil
I can't count the times Fotiman has slapped me around for using new Array(). :-)

Hehe... I try not to slap, and hope it doesn't come off like that. :)
 

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