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Forum to Help Us Support our Customers

Webmasters' support for clients



9:55 am on May 26, 2010 (gmt 0)

5+ Year Member

By "clients" here I mean the customers for which we are webmasters.

There is a lot more interest these days from clients in being able to do simple updates to their (presumably well-designed sites). As an example, I do a lot of work for artists who are usually not at all geeky, but want to put up new work on a regular basis.

In looking for ways to enable them to do this, I found limited info on ways to do this AND prevent them from trashing the site -- in other words, idiot-proof updating of a site. What programs, systems, etc. are best to facilitate this --

There are likely a number of other issues related to this -- users on Macs, best galleries, blah, blah.

So it might be worth it to consider a forum topic that relates to us helping our end users that delineates problems and solutions.

Otherwise, I'm quite happy with this site, and don't at all mind the design (AND I've been a designer for years). It IS boxy, it is plain, and it is a bit on the geeky side (well, duh) but, damn it, it works! I would second the allowing of URLs however -- hard to talk about things without "show and tell".



6:15 am on May 28, 2010 (gmt 0)

10+ Year Member

In the Subscribers section I notice there is a forum called "Review My Site." Presumably URLs are allowed there, or else the forum would be pretty dull. So maybe the site owners would be amenable to allowing more latitude in certain non-subscriber forums that are specifically aimed at looking at and discussing other sites. If people thought a post was spamming, I expect they could make their disapproval pretty obvious and a moderator could delete the post, but if nobody voiced any objection the moderators needn't take any action.

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