First, it will be impossible to complete define what is right about Webmasterword.com. Part of any successful community, online or RL is mystical.
That said, let's give the mods a salute. And where to the mods come from? Who manages the mods? The management/owner of this site. How does he do such a good job? I have no idea. This site is managed with a clear vision.
This site is a service to the web site administrator community. We are here for WebmasterWorld members to discuss the process of doing business on the internet. Running a website takes a great deal of knowledge. The design, coding, maintenance, promotion, marketing, and management of a website is almost an impossible task for one person alone without extensive training. We are here as a forum for the members to share and gain knowledge in operating and promoting a website. Think of us as part of your extended site development and process team.
We are not here to actually do business with one another.
This vision is executed with hard work and talent. And a touch of luck.
One thing I like about this board is that it has remained text-driven. Everyone has likely wanted to post a picture, graphic or video into a post at times, but making the posters describe what they have in the link makes for a more thoughtful, useful website. (Helps with search, too, of course.)
This sounds like a small thing, but it's not: On WW the posts put on the home page board often have their headlines edited so as to be clear and compelling.
Another move that was wise: PubCon was created separate from WW. This board has not been taken over by those to attend the conferences, nor is the board used push the program in your face. It's a natural extension of WW, but the dog doesn't wag the tail.
I also like there is no newsfeeds on the site. It would be tempting to offer this service, but it would pull people away from making posts.
And, for the record, the style of this board remains professional, people act like adults, usually. (Look, it's better than my real life, anyway, OK?) Again, that's credited to the mods and the management of the board.
And, let's give credit also to just a very good group of posters. Which the owners of this site obviously appreciate as evidenced by this "Feedback Days." So, we're back to saluting the management of WW, yet again.
I'm certain I've left out some obvious positives.