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Recurring Payments Worldwide

Not sure PayPal's Website Payments Pro is the best...

     

elklabone

5:21 pm on Nov 9, 2009 (gmt 0)

10+ Year Member



We switched to PayPal automatic billing through their merchant account (PayPal Website Payments Pro Recurring Billing) and are having some problems...

We have about 700 monthly subscriptions now - about 40 of those have skipped several times and ultimately been suspended.

Question 1- Does this seem like a high suspended rate? (about 5%)

We also do more and more business overseas and are having a terrible time collecting from some countries (mainly South Africa and India) even though the customer has a valid Visa card.

I contacted paypal and they say it's just problems with individual cards, but it seems like we're having a high failure rate outside of USA - higher than it should be.

Our services are less than $8 per month, BTW...

What are you all using for recurring payments from outside the USA? Or am I blaming too much on PayPal?

 

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