joined:Apr 19, 2011
I have a few questions about funnel flow and how my goals are tracked.
1. My goal is a user completing a contact form, form.html. Upon completion, user is redirected to thanks.html, ending the flow. Every page header contains a direct link to form.html. Does this mean every page on my site is considered a "step" leading the user to the contact form? If so, do I list each page containing the form link in the steps, or only form.html?
2. If the above isn't correct, how do I track how the user wound up completing my form. I'd love to know which pages are performing better and leading to more sign-ups (goal completions). Currently I think I'd only be setup to know when a user is on the form.html page and whether they complete it or leave, not how they got to form.html in the first place.
3. My .html pages are actually embedded via iFrame on WordPress pages. My form.html page is hosted on .com/quote and upon completion, form.html redirects to thanks.html within the iFrame. I'd assume this is going to throw off my stats since the physical .html pages don't have Analytics code embedded?
4. How would I track different CTAs on the same page which lead to the same goal? For example, header vs. footer CTA's to the same sign-up sheet.
Let me know if you need anything clarified. Thanks a lot for the help.