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Brett_Tabke

4:07 pm on Sep 5, 2006 (gmt 0)

WebmasterWorld Administrator brett_tabke is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



[sfgate.com...]

new search engine model that employs thousands of paid "guides," who will provide live one-on-one help to users who need extra assistance tracking down online information. The free service, called ChaCha.com, goes live today as a test and is expected to go into full beta later this year.

TinkyWinky

9:13 am on Sep 6, 2006 (gmt 0)

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it will surely be implemented by the major players

read... bought by major players... please please let it be yahoo or msn so that at least here in the uk we get some kind of competition.

mister charlie

12:51 pm on Sep 6, 2006 (gmt 0)

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Nothing seems to be working now... good thing they are still Alpha

gopi

2:20 pm on Sep 6, 2006 (gmt 0)

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I dont think its practical/viable...Say if they manage to attract 100 million queries a day (typical for a top SE) and if 10% of them opted for a guide session they need to hire atleast 40-50k guides

Dpeper

3:29 pm on Sep 6, 2006 (gmt 0)

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I think it has a niche, what I have noticed is as a guide creates a result page from a previous users search it offers those results, and the user has to make a second action, to talk to a guide. So over time they will have a lot of created search results pages.

Its got its kinks, but this is only Alpha. We will have to see how it progresses.

elguiri

3:56 pm on Sep 6, 2006 (gmt 0)

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The business model doesn't look good, because increasing volume is unlikely to bring in bigger margins - you have to keep increasing the number of searchers. Also, compared with everything else, how can be anything but slow.

On the other hand, it might appeal to my father-in-law,
who has a daily 10 minute conversation with the guy who sells him the newspaper.

antonaf

8:26 pm on Sep 6, 2006 (gmt 0)

10+ Year Member



I thought of a similar niche long-time ago, but I never followed through. Anyway, I thought of it working in sort of a way where a common user pay for searches from a search professional. Though, the concept was not an immediate result return, instead a person would get a response emailed to them within 8 hours, I thought of it sort of like putting in a search term before you go to work in the morning and then by the time you got home that night your search was completed and compiled with targetted results and preciseness of the top 20 or more search results.

I envisioned people who was doing research, price comparison, or targeted search would mostly benefit from the niche, but my idea was a pay per search or pay for search method. Anyway, I never got started with it, it was just a thought of mine, but I always felt it could have potential, not for myself, because I was only a small network, but for someone who has a larger group or large network could potentially get someething like this off the ground. I am interested to see what ChaCha would accomplish, but as of yet I am not impressed, but I do understand that it is in beta stages and just open its doors, so I would continue to look onto its success.

Dpeper

11:38 pm on Sep 6, 2006 (gmt 0)

10+ Year Member



I guess there is quite a bit of bias when helping some one do a search.....

Guide: Hi there. I will be helping with your search.
Guide: Hello, what kind of internet marketing are you looking for?
Guide: SEO, advertising, etc...?
Info Seeker: internet marketing tip
Info Seeker: about SEO good tip for free and effective
Guide: Ok let me find some sites with tips on SEO
Guide: The first listing is Webmasterworld.com
Guide: A online community of webmasters with fantastic resources about SEO and everything you could want to know about marketing and building a website!
Guide: Are these links of help?
Info Seeker: great thanks

[edited by: Dpeper at 11:39 pm (utc) on Sep. 6, 2006]

vincevincevince

1:02 am on Sep 7, 2006 (gmt 0)

WebmasterWorld Senior Member vincevincevince is a WebmasterWorld Top Contributor of All Time 10+ Year Member



This site does not work at all. I can't figure out why.

There are no results for any term! Not even things like 'holidays'.

Perhaps they don't support Firefox?!? (In which case a quick browser sniff and message would be thoughtful)

BaseVinyl

3:25 am on Sep 7, 2006 (gmt 0)

10+ Year Member



No-one really uses firefox dude! Ok...maybe you and 2% of geek users...but bringing up the "Firefox Rocks" arguement again is kinda lame because very few peeps even use that donkey browser except real geek-olas!

[edited by: BaseVinyl at 3:28 am (utc) on Sep. 7, 2006]

vincevincevince

3:35 am on Sep 7, 2006 (gmt 0)

WebmasterWorld Senior Member vincevincevince is a WebmasterWorld Top Contributor of All Time 10+ Year Member



BaseVinyl, that was uncalled for, you may also want to read this:
IE browser only users for just over 50% of visits today. [webmasterworld.com]
Firefox officially has a 12% market share in the US, 14% in Europe. Finland has over 30% firefox use, and Germany is approaching 25%. (Source) [spreadfirefox.com]

The comment was based upon the fact the site does not work at all. I don't have access to Internet Explorer so I don't know if it works with that browser, but based on previous comments it seems that it at least works a little.

incrediBILL

6:02 am on Sep 7, 2006 (gmt 0)

WebmasterWorld Administrator incredibill is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



No-one really uses firefox dude!

Sadly, I must concur with BaseVinyl as Firefox has dropped off the charts.

I get a about 500K visitors a month, lots of international/UK visitors, and Safari tops both Opera and Firefox usage which is sad.

Anyway, enough of this off topic debate, the ChaCha thing isn't even alpha and I would've expected to be be fired if I ever sent anything like this out for customers to see calling it "alpha" as I would've turned over our customer base to the competition.

I suspect when the CEO is sleeping there's no search results ;)

guessme

6:06 am on Sep 7, 2006 (gmt 0)

5+ Year Member



This thing does not works well with firefox. I got connected to a serach guide but the chat box was only half visible & was lying down on the screen.

Couldn't even scroll up & look the whole chat box. So I was unable to type.

But I must say it may be a hit if the things workout properly and atleast someone is there to try break google's monoply.

incrediBILL

6:23 am on Sep 7, 2006 (gmt 0)

WebmasterWorld Administrator incredibill is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



atleast someone is there to try break google's monoply.

It's not a scalable concept unless you employ an entire nation to sit and answer questions all day, Google has no fears.

incrediBILL

6:44 am on Sep 7, 2006 (gmt 0)

WebmasterWorld Administrator incredibill is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



<threadjacking>
Update on the Firefox threadjack, Google Analytics shows 13% which means it may be artificially being undercounted in my other log analysis tools due to scrapers.

Needs more research.
</threadjacking>

talash

10:26 am on Sep 7, 2006 (gmt 0)

10+ Year Member



I tried it just now.

The search results are very poor. I tried the guide way. It was okay, but not as good as the article describes it.

I prefer to search myself :)

Abhishek

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