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Yahoo Search Marketing Pay Per Click Advertising Forum

Credit Balance

 12:07 pm on Aug 14, 2010 (gmt 0)

I have over $200 sitting in my Yahoo account and I've already stopped using it even though the transition isn't complete. Would it be better to request now to close the account or wait for the transition, but if I do this what will happen to any credit balance?



 1:10 pm on Sep 21, 2010 (gmt 0)

Did you ever get an answer Flanker? I have several Yahoo accounts, all with various budgets. I'm not having them transferred over to MSN as I already have MSN accounts as well.

Does anyone know if I can have the budgets transferred over to the appropriate MSN accounts after all is said and done? What will essentially happen to all the left over credit at Yahoo?


 1:22 pm on Sep 21, 2010 (gmt 0)

I have now associated my account with my Adcenter account so according to Yahoo any credit balance should be moved to that account sometime in October once the transition is complete.


 10:55 pm on Sep 21, 2010 (gmt 0)

I don't know about that. I was just told adcenter billing is going dead on october 1...yahoo is going to do all the billing for them. this is the craziest thing i have ever heard.


 3:33 pm on Sep 22, 2010 (gmt 0)

I heard that too. I'm not sure exactly how that's going to play out. My thought is that everything will just run through AdCenter but perhaps the processing of the payments on the backend will be handled by Yahoo. If it's all behind the scenes, it shouldn't make much difference to us. That's a big "if" though :)


 7:38 pm on Sep 22, 2010 (gmt 0)

Found this today in the Admin Tab in YSM by the current account balance:

"If you link your Yahoo! account to a Microsoft Advertising adCenter account, only accounts with pre-paid balances of $25 or more will have such balances transferred to the adCenter accounts. Customers with accounts having pre-paid balances of less than $25 will receive refunds for such balances."

This of course doesn't say what will happen if you have more than $25 in an unlinked account. I'm guessing the Monkey will eat it and then fling it at the walls.


 5:09 pm on Oct 16, 2010 (gmt 0)

I have linked several accounts, but one account didn't have the transition button, instead having a notice to contact my rep or support. This account had a balance in the area of $5,000, so I was eager to ensure that balance transferred. After numerous attempts, I finally got an answer from a Yahoo rep that the while they had planned to transfer the balances that for legal reasons these would not be transferred, but instead would be credited back to credit cards, or where the card had expired a check mailed.


 5:07 pm on Nov 4, 2010 (gmt 0)

I asked them about it for one of our accounts. They said it will be automatically refunded back to us in early 2011. But they can do it manually if I ask them to.

I just asked them to.



 3:30 am on Nov 21, 2010 (gmt 0)

I asked - they said no, not until 2011

I suggested chargebacks, and they said that all balances would be transfered/refunded by the end of November.


 10:13 pm on Nov 21, 2010 (gmt 0)

Maybe it was luck. But our balance was already refunded. If you have an account with Bing you cantry contating them as well.


 5:22 pm on Nov 22, 2010 (gmt 0)

I got notices today from Bing (not yahoo), that all the remaining Yahoo's balances had been credited. I got a notice for each of my Yahoo clients.

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