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Yahoo Search Marketing Pay Per Click Advertising Forum

    
Yahoo refunds
... and automatic chanrges
smallcompany




msg:4025524
 5:51 am on Nov 16, 2009 (gmt 0)

Ha!

I decided to pull the money out from many of international accounts I had with Yahoo!
So I asked to transfer money to my U.S. account, but they could not do it so I had to ask from each of those (accounts) separately for a refund.

OK I said, so I sent an email through the interface to each of those. And they refunded the money.

And then they charge me again as the balance was ZERO!

Aarrghhhhh... what the heck!

So now I have to go through it again (Yes, I turned accounts OFF this time and I will ask in each of these emails specifically if that would be sufficient to prevent automatic charge.

Now we're at the point that should be useful to other people:

How do you turn OFF automatic charge in Yahoo Paid Search?

I noticed that some accounts without activity went just fine without charge occurring, while some others have experienced that "boomerang".

Refund, charge, refund, charge, refund, charge, tin, tin, tin...

And yes, I will suffer the unfriendly exchange rate every time.

Yahoo! Yahoo! - Even MIVA works better then you these days.

 

ppc_newbie




msg:4029423
 9:26 pm on Nov 21, 2009 (gmt 0)

Tell your rep to turn off the automatic top-up charging.

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