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Yahoo Phone Number
I would appreciate some help
ddfisch

5+ Year Member



 
Msg#: 3897486 posted 3:11 am on Apr 22, 2009 (gmt 0)

I am looking for some help locating a phone number to YSM to get to a live person. I have tried for 8 hours and numerous numbers with no results. E-mails go unanswered, not even a canned e-mail. I got hit with a $9K charge that I did not authorize. Any help would be greatly appreciated. Thank you.

 

doctor gerlis

5+ Year Member



 
Msg#: 3897486 posted 11:03 am on Apr 23, 2009 (gmt 0)

I was hit with a 16,500 charge in the UK last weekend- my security was not compromised so I do not know how my account was hacked and I have not been told- I have a UK phone number only sorry.

Zarqon

5+ Year Member



 
Msg#: 3897486 posted 11:58 am on Apr 23, 2009 (gmt 0)

From my experience, the UK lot is not very competent when it comes to understanding their own system.... Wonder what country they're in....

doctor gerlis

5+ Year Member



 
Msg#: 3897486 posted 1:00 pm on Apr 23, 2009 (gmt 0)

They are based in Ireland and they have been very helpful- certainly availbale on the phone and email. However, I still would like to know how someone managed to get in to my account when my login details were never compromised and none of my other accounts elsewhere have had a problem. Also yahoo accounts are down from today till 5 days time - I wonder if they have had some internal hacking problem (which is what I suspect) but I would like to know for certain.

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