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Yahoo Search Marketing Pay Per Click Advertising Forum

    
Keywords and campaigns not displaying
camuseeme




msg:3255222
 4:30 am on Feb 17, 2007 (gmt 0)

Over the last couple of months I have had problems with keywords not displaying my ads. I have opened support tickets 3 times but have yet to get any type of explination form ysm support. Now I have a whole campaign that has stopped for now reason. YAHOO if you are listening this is becoming very frustrating. Anyone else experiencing this type problem?

 

camuseeme




msg:3260507
 5:12 pm on Feb 22, 2007 (gmt 0)

6 days and still no answer from ysm support.

mortgagemax




msg:3260625
 6:46 pm on Feb 22, 2007 (gmt 0)

I too have MANY approved keywords with approved ads in active Ad Groups that do not appear for unknow reasons. I have no clue why this happens. I ignore this as much as possible (as well as most other issues) because dealing with Yahoo customer support is a nightmare. My time is much better spent over at Google. Google works smoothly and when there is a problem it is resolved quickly by people who are friendly and compassionate.

camuseeme




msg:3261050
 4:12 am on Feb 23, 2007 (gmt 0)

Yes, I'm about ready to give up on ysm. I was hoping the new system would be better, but it continues to get worse.

camuseeme




msg:3268099
 6:42 pm on Mar 1, 2007 (gmt 0)

13 days and yahoo still can't tell me why an ad that had been running with no problems suddenly stopped running.

mortgagemax




msg:3270353
 12:47 am on Mar 4, 2007 (gmt 0)

Yahoo tends to allow an issue that should take 5 minutes to resolve to drag on for weeks. I was hopeful this would change with the new platform. Instead, we got a new system with the same old Yahoo customer support.

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