Over the last couple of months I have had problems with keywords not displaying my ads. I have opened support tickets 3 times but have yet to get any type of explination form ysm support. Now I have a whole campaign that has stopped for now reason. YAHOO if you are listening this is becoming very frustrating. Anyone else experiencing this type problem?
I too have MANY approved keywords with approved ads in active Ad Groups that do not appear for unknow reasons. I have no clue why this happens. I ignore this as much as possible (as well as most other issues) because dealing with Yahoo customer support is a nightmare. My time is much better spent over at Google. Google works smoothly and when there is a problem it is resolved quickly by people who are friendly and compassionate.
Yahoo tends to allow an issue that should take 5 minutes to resolve to drag on for weeks. I was hopeful this would change with the new platform. Instead, we got a new system with the same old Yahoo customer support.