Msg#: 3215129 posted 7:30 pm on Jan 10, 2007 (gmt 0)
Hi, We have been using Goto/Overture/Yahoo Marketing since the start. In the past the majority of our sales were due to Goto. When they became Overture we saw an even greater increase up to a couple of months ago the sales from Overture became so low that we had to drop them.
Google conversions are very high for us as well as MSN. Every so often we will test Yahoo to see how it's working. Today we logged in only to see a mess of some sort, this might be because we need to learn the new upgrade interface.
We're about to restart our campaign again on Yahoo but are a little afraid of what we see. Has anyone had any positive or negative experiences with Yahoo lately that can offer to this post. Should we hold off on using them? Thanks...
Msg#: 3215129 posted 2:00 pm on Jan 24, 2007 (gmt 0)
"You have to click into each keyword seperately to see the bid range and make a bid adjustment."
This isn't entirely true.
While in an AdGroup, you can check off as many keywords as you see fit and click the 'Set Keyword Bids' button. At this point you can either set a single bid for all keywords selected or to set unique bids for each one. Granted, you don't get the handy bid range graphics in this mode, but they do offer a link to see the 'Bid Range for Top Positions.'
Msg#: 3215129 posted 3:00 pm on Jan 24, 2007 (gmt 0)
I've found the csv upload too tricky. I think it's easier to do it by hand. Although it takes longer. The new system will be great once I have everything set up like it is in adwords. But it's a bit of a jumble here at the moment.
[edited by: Elric99 at 3:11 pm (utc) on Jan. 24, 2007]
Msg#: 3215129 posted 2:14 pm on Jan 29, 2007 (gmt 0)
Any luck Top_Rank?
YahooSarah - you said you would help but I did not hear back from you. We now have an additional account that is effectily offline due to YSM support.
This is a breakdown of that specific issus: There is a bug that does not allow us to create new campaigns - the process gets stuck mid-stream when setting the pricing as the "Next Write Ad" button does not work. I went through this with your phone representative last week who also tried and had the exact same problem. She said she would escalate the issue.
Today I get an email from your support that pretty much says there is no issue/bug and that the systemn is working properly. Well I just checked and that same bug is still there.
It feels like they are trying to close tickets rather then solve problems. Is there anything you can do to help? I do not want to stop using YSM, but like many I cannot spend so much time on a system that seems broken and does not get any real support.