Msg#: 3981361 posted 4:52 pm on Aug 31, 2009 (gmt 0)
I am at a loss currently, trying to reach the Yahoo! submissions team.
My problem: I submitted a site under the Yahoo! express submissions program, and the submission got rejected on 14 August by e-mail from <dirsubmitZZZ@yahoo-inc.com> (note: ZZZ is a three-digit number).
For reasons I don't want to go into (related to the record in my server log of the reviewer's visit) I think this rejection was in error, and that I have a good chance of the decision being changed on appeal.
Only: I cannot communicate the request for reconsideration - Yahoo! says the appeal must be by e-mail to the address of the rejection e-mail, and within 30 days. Only, mail to the adress bounces with permanent error "550 550 5.1.1 <dirsubmitZZZ@yahoo-inc.com>... User unknown (state 14).".
resending several times since - no change
sending to an e-mail address with ZZZ decremented by one - also "User unknown (state 14)."
sending postal mail (registered letter to the corporate address at 701 First Avenue, Sunyvale CA given on the Yahoo! main site) - must have arrived more than a week ago but no reaction.
Does anyone know of some contact point where an appeal would not bounce from, and where it would be forwarded to the appropriate party?