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Yahoo Search Engine and Directory Forum

    
Yahoo re-review
Yahoo answer on re-review
dolcevita




msg:3960336
 3:16 pm on Jul 27, 2009 (gmt 0)

I have just requested re-review by Yahoo ( using this form [help.yahoo.com...] ) because main page for the site older than 6 years with more than 51,000 links according to Yahoo has been disappeared and this is answer from Yahoo on my re-request:

<snip>A standard answer</snip>

I have expected a little bit more than standard answer from Yahoo. Thumb down.
Wonder why they give you opportunity to fill form in for re-request if they provide such a general
answer.

[edited by: martinibuster at 4:57 pm (utc) on July 27, 2009]
[edit reason] Removed email text. See TOS [webmasterworld.com] [/edit]

 

martinibuster




msg:3960392
 5:05 pm on Jul 27, 2009 (gmt 0)

>>>I have expected a little bit more...

In the real world, where managers have to justify how budgets are spent, it's unreasonable for a company to pay for personalized customer service for people who are not customers and do not contribute to the profitability of the company in any way.

This doesn't mean you and your problem aren't important. It means you are not a customer and are not entitled to customer support.

dolcevita




msg:3960410
 5:29 pm on Jul 27, 2009 (gmt 0)

What is then point of re-review form? To make people fool?
They need to remove it because i do not see not any value of it.

martinibuster




msg:3960420
 5:36 pm on Jul 27, 2009 (gmt 0)

The point is to receive feedback on their search results so they can improve their product.

However, I would recommend not giving it any more thought because Yahoo is rumoured to be on the verge of ending their search program and replacing it with Bing to save costs. So if you're tight with Bing then your site should be coming back. ;)

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