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Yahoo Publisher Contextual Advertising Network Forum

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YPN Ads Down?
Not appearing
coosblues




msg:3067028
 7:54 am on Aug 31, 2006 (gmt 0)

Seems the YPN ads are down right now. I've checked other sites to make sure it just wasn't mine and found the same - any info anyone?

 

sailorjwd




msg:3067480
 3:21 pm on Aug 31, 2006 (gmt 0)

mine are down too :(

ember




msg:3067557
 4:16 pm on Aug 31, 2006 (gmt 0)

Mine are showing.

icwiener




msg:3067939
 8:29 pm on Aug 31, 2006 (gmt 0)

Here too, in Oregon.

Sootah




msg:3068384
 3:13 am on Sep 1, 2006 (gmt 0)

Mine are showing, but are anybody elses earnings in the freaking toilet today? After a FANTASTIC Tuesday, and a very good Wednesday, today seems to be making up for the both of them with it's utter crappyness.

YPN is lucky that the other two days performances were as good as they were, because the initial days weren't overly impressive, and today would have made me jump ship.

Luz hope this picks back up.(Heh, and I'm usually the first to get annoyed when someone in the AdSense forum complains aout ONE bad day)

[edited by: Sootah at 3:14 am (utc) on Sep. 1, 2006]

icwiener




msg:3068907
 3:53 pm on Sep 1, 2006 (gmt 0)

Upon further investigation, it looks like yahoo is blocking our DNS name server from querying the ypn-js.overture.com IP address on their DNS server. If I use a different name server the ads show up. I'll shoot an email off to yahoo, and ask for an explanation.

Shurik




msg:3069153
 7:21 pm on Sep 1, 2006 (gmt 0)

In my case the ads appear with a considerable delay (more then 5 seconds) after the page loads. It is not the first time this happens. Eventually the slowness goes away. They must be tweaking something that makes their system slow. On such days my earnings suffer considerably. Today is just one of those days for me.

cdhb22




msg:3069320
 9:08 pm on Sep 1, 2006 (gmt 0)

All of my sites are down also. I had to switch to G... a/w to get my main pages to load. I left the other pages as is until YPN comes back up. Here is an email I received from YPN:

********************
Sep 1 2006 09:44 PT

Hello,

As previously indicated, we regret that we're unable to provide you with a timeframe for the resolution of the blank ad block issue through the Yahoo! Publisher Network. However, we sincerely appreciate your patience during this process. If your overall number of Web pages prohibits you from reinstalling the ad code on every page, you may wish to reinstall the code one a few of your pages to see what difference it makes with this issue. Please allow 24-48 hours for the relevant ads to being appearing on those pages.

Please do not hesitate to contact us if we can be of any further assistance.

Sincerely,

David Brown
Customer Solutions
Yahoo! Publisher Network

coosblues




msg:3069655
 5:55 am on Sep 2, 2006 (gmt 0)

I've made one phone call about this issue and was told that they knew a problem existed from other phone calls. They checked a few of my pages while I talked to them and said they were showing up just fine. The rep. told me to clear my cache and cookies and if that didn't work to send them some screenshots of a few pages. I just sent that email a few hours ago, but as mentioned above it seems if ads are just being blocked on some servers or this thread would be huge full of unhappy publishers. I'll let you know the outcome.

WallyBob




msg:3070815
 11:37 pm on Sep 3, 2006 (gmt 0)

Mine are down as well and have been for 2 days now.

zipit




msg:3071862
 3:30 am on Sep 5, 2006 (gmt 0)

Not showing and slowing down our sites dramatically. Time for adsense back up till they fix things.

coosblues




msg:3071879
 3:55 am on Sep 5, 2006 (gmt 0)

I've been in constant contact with YPN, both on the phone and via email. As I mentioned in my earlier post they wanted some screenshots. The first email which they wanted was an MSword document with the screenshots attached. I sent that and got back a reply saying there was nothing attached. I then sent them 3 Jpegs and got the response that they didn't have the ability to open that type of extension. They then again asked for another word document - which I just sent. It seems like they are trying, but if they can't open a Jpeg can they fix what's wrong with the program? I've been forced to put adsense back on some pages because the pages calling for the YPN code were just were loading too slow. Who knows what their next email will say.

zipit




msg:3072278
 2:16 pm on Sep 5, 2006 (gmt 0)

Something odd. When I switch to a different ip address the ads show. Switch back to my local access ip and they don't load. Something is definitely up.

wyweb




msg:3072363
 3:40 pm on Sep 5, 2006 (gmt 0)

I haven't had any problems. Page views are right on the money and ads are displaying fine. Not that that helps anybody but I just thought I'd throw it out there.

icwiener




msg:3072758
 9:47 pm on Sep 5, 2006 (gmt 0)

It looks like the DNS server for ypn-js.overture.com is now blocking name request from TCP Source Port 53. I changed the options directive in our DNS server and remove the line, "query-source address * port 53;". I then restarted the named service and presto! problem solved.

Maybe some of you are having the same problem.

OvertureRep




msg:3075193
 6:21 pm on Sep 7, 2006 (gmt 0)

Hey there,

I wanted to let you know that we have confirmed that certain ISPs have been intermittently unable to access the domain that serves Yahoo! ads on your site. We are currently working with the affected ISPs to fix this problem. Feel free to contact customer support if you are experiencing this issue.

We expect to resolve the issue shortly and appreciate your patience.

YahooSarah

chronosafe




msg:3075310
 7:53 pm on Sep 7, 2006 (gmt 0)

damn, lost a half-days revenue before I noticed. :p Switched back to Adsense until this gets straightened out. /hug Joomla for quick ad block changes...

icwiener




msg:3075429
 9:33 pm on Sep 7, 2006 (gmt 0)

Hello?

It's a problem with Overtures DNS server blocking incoming requests on TCP port 53.

Nobody ever listens to me :(

sailorjwd




msg:3077153
 10:52 am on Sep 9, 2006 (gmt 0)

I'm not going to attempt to show Y ads unless this problem is fixed 100%.

No one on my ISP (atlantic broadband), which covers much of maryland and delaware, can see the ads.

coosblues




msg:3078510
 4:38 am on Sep 11, 2006 (gmt 0)

This has gone on much longer than a couple of days. I can see my ads fine on a proxy server, but little good that does everyone else. I guess that's why they called it "Beta"!

icwiener




msg:3079274
 8:37 pm on Sep 11, 2006 (gmt 0)

Well I emailed Yahoosarah, and she said she would pass on the DNS problem to the appropriate people. Well that was on the 7th, Their DNS still appears to be blocking port 53.

Try pinging 63.163.102.83 , That is the IP address of YPN's server. If that works then try pinging ypn-js.overture.com , If that doesn't work for you, then that pretty much confirms it is a DNS issue.

You can look up the IP of ypn-js.overture.com from Sprint's looking glass server:

[oxide.sprintlink.net...]

diggs




msg:3079476
 12:10 am on Sep 12, 2006 (gmt 0)

christ, I just checked all over the internet and there's a lot of dns servers that can't resolve ypn-js.overture.com or their others. This explains why for the last week or two my revenue has been down over 50%! How hard is it to manage a damn dns server! Arrrgghhh!

ken_b




msg:3079484
 12:25 am on Sep 12, 2006 (gmt 0)

Well this isn't good news. I just loaded up some pages with YPN a few days ago, maybe this thread explains their, uhhhh, "lacklustre" earnings.

garyr_h




msg:3079632
 3:36 am on Sep 12, 2006 (gmt 0)

You know what's funny, my earnings have been up 200% since this 'dns' issue. I reccon it has something to do with ad inventory...

sailorjwd




msg:3080669
 9:02 pm on Sep 12, 2006 (gmt 0)

I called for a 3rd time about my ISP (Atlantic Broadband). Now they are going to start a trouble ticket on the issue for me...geeze

It seems the support folks are barely aware of this issue and it seems to be no big deal to them.

Anyone know if we are missing 5%, 10%, 50% of visitors?

It's one thing if the ads don't show but another when the whole page won't load (except for the header).

icwiener




msg:3080927
 1:23 am on Sep 13, 2006 (gmt 0)

Holy crap, they finally fixed the problem. Is everyone else back up too?
It only took half a month to fix. That's pretty pathetic for someone as large as Yahoo be down for so long.

Maybe they should think about creating a forums area on their YPN website so people can inform them of problems, and even suggest fixes.

When I tryed emailing them via their help page, I was emailed a message saying they were "aware of the problem, and working with my ISP to fix the problem". Well I am my ISP, and they never called/emailed us once.

Anyway I thought I would just vent for a while, thanks for listening :)

cdhb22




msg:3080928
 1:23 am on Sep 13, 2006 (gmt 0)

One of my sites is up now. looks like they had charter broadband blocked in the north west. Mine was down for 8 days. Grrrrr!

[edited by: jatar_k at 12:12 am (utc) on Sep. 14, 2006]
[edit reason] no urls thanks [/edit]

sailorjwd




msg:3081442
 1:43 pm on Sep 13, 2006 (gmt 0)

Atlantic Broadband is now working too :)

OvertureRep




msg:3081847
 6:32 pm on Sep 13, 2006 (gmt 0)

Hey there,

As you may have guessed, the issue with YPN ads appearing has been resolved. You shouldn't have any issues with serving up YPN Ads.

Icwiener- Thanks again for your input, it was most helpful.

YahooSarah

garyr_h




msg:3083592
 10:44 pm on Sep 14, 2006 (gmt 0)

Interesting... now that the problem is fixed, my earnings are down.

Definitely seems like a low advertiser rate :\

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