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Yahoo Outsources IM Calls To JaJah

 10:42 am on Apr 29, 2008 (gmt 0)

Yahoo Inc. is outsourcing the Internet telephone functions of its instant messaging program to the startup Jajah.
Jajah will connect the calls to and from users of Yahoo Messenger and handle billing and customer care, the startup said Tuesday. Terms of the deal where not announced. No employees are moving over to Jajah.

The deal is a big score for Jajah, which has grown explosively since it was founded in 2005 in Austria. It is now based in Mountain View, Calif., and boasts 10 million customers.

Yahoo Outsources IM Calls To JaJah [news.yahoo.com]



 11:44 am on Apr 29, 2008 (gmt 0)

I haven't heard about JaJah before, but it could be a good thing for both parties.


 11:52 am on Apr 29, 2008 (gmt 0)

Who else thinks Yahoo are very much considering outsourcing their loads with the adsense last time, and now this?


 2:28 pm on Apr 29, 2008 (gmt 0)

I think Yahoo's outsourcing strategy not always a bad things. If they outsource less important services and focus on their core businesses like search, email ... etc, it could be a good move.

That's way they can really focus on what are the most important and won't be distract by too many things.


 12:12 am on Apr 30, 2008 (gmt 0)

Considering the amount of people with FREE long distance on both their home and cell phone it would appear to me that Yahoo is dumping a business that won't scale to some startup willing to feast on their crumbs.

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