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WooCommerce activation causes 500 Internal Server Error
D2Media



 
Msg#: 4647570 posted 7:15 pm on Feb 21, 2014 (gmt 0)

Hi all,

I'm trying to install WooCommerce, but when I try to activate it, I get a 500 Internal Server Error.
I've tried installing it via the Plugin Search in the admin panel, and FTP, but both result in the same error.

To check if it was a plugin conflict, I tried installing WooCommerce on my local development version of the website containing all the same plugins, but no problems arose.

I've tried increasing the memory limit in the wp-config file using
define('WP_MEMORY_LIMIT', '64M');, but that didn't solve the problem either.

To try to get more out of the 500 error page I enabled debug mode, but that didn't result in any more information being displayed.

Any ideas as to why it won't activate?

Thanks!

 

lorax

WebmasterWorld Administrator lorax us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 4647570 posted 7:37 pm on Feb 21, 2014 (gmt 0)

A 500 error means the server is running into a configuration issue - I doubt it's a memory issue. Start here: Pull down a copy of the htaccess file when you get the error and look through it. Have you checked the WooThemes support board?

D2Media



 
Msg#: 4647570 posted 8:08 pm on Feb 21, 2014 (gmt 0)

Is there something in particular I should be looking for in the .htaccess file?

lorax

WebmasterWorld Administrator lorax us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 4647570 posted 8:38 pm on Feb 21, 2014 (gmt 0)

Conflicts. Use the default WordPress htaccess file as your guide: [codex.wordpress.org...]

If you don't know what to look for you may need to get a pro to help you out. WooThemes has a list of developers that could help you.

lorax

WebmasterWorld Administrator lorax us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 4647570 posted 8:43 pm on Feb 21, 2014 (gmt 0)

Stopped over to the WordPress Forums and low and behold I found this:

...make sure you go to woocommerce in the admin panel and install the woocommerce pages and the 500 internal error goes away.


[wordpress.org...]

phranque

WebmasterWorld Administrator phranque us a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



 
Msg#: 4647570 posted 10:51 pm on Feb 21, 2014 (gmt 0)

500 internal server error means checked your server error logs for clues.

D2Media



 
Msg#: 4647570 posted 1:31 am on Feb 22, 2014 (gmt 0)

Thanks for the suggestions.

It's impossible to go to woocommerce in the admin panel and install pages when the plugin isn't activated yet. I've also tried resetting htaccess to the default (no change) and the error log unfortunately has revealed no clues.

lorax

WebmasterWorld Administrator lorax us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 4647570 posted 6:28 pm on Feb 22, 2014 (gmt 0)

And you get no other error messages or clues?

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