homepage Welcome to WebmasterWorld Guest from 54.204.127.59
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Become a Pro Member
Home / Forums Index / Hardware and OS Related Technologies / Website Technology Issues
Forum Library, Charter, Moderators: phranque

Website Technology Issues Forum

    
Mailer that uses unique ID for each recipient
Kendo




msg:4592400
 8:34 am on Jul 12, 2013 (gmt 0)

Most of us use one or several email addresses for support and we need to keep changing them as the well gets poisoned. But that cuts off relations and return support requests, so I have been dreaming about a mail system that assigns a unique sender email to every one in its address book. Then we can track the culprits and delete the offenders.

For example if John.Doe@site.com emails us then the system adds him to the database and when we we reply our email uses a unique email address. Using john.doe.site.com@mySite.com will not be required if there is a database record that binds something less obvious to that user, such as 10002345@mySite.com

No doubt there are solutions available like this and it will depend on whether they are server-based, Linux or Windows if we can use them.

I think that the ideal solution would be a web-based support ticket system. But what is available?

Any recommendations?

 

phranque




msg:4592465
 3:19 pm on Jul 12, 2013 (gmt 0)

what happens when someone shares one of these unique email addresses.
let's say someone who is really popular gets great support from you and tells the world about it on twitter.

Global Options:
 top home search open messages active posts  
 

Home / Forums Index / Hardware and OS Related Technologies / Website Technology Issues
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved