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Domain switches to IP

10+ Year Member

Msg#: 4154334 posted 9:02 pm on Jun 15, 2010 (gmt 0)

My domain changes from the domain to the IP once a visitor arrives at the website.

For example.
Typing the following into the browser: http://example.com

Results in: http://example.com

However, typing the following into the browser: http://www.example.com
Results in: http://#*$!.xx.xx.xx
(where #*$! represent the numbers of the IP)

Can anyone tell me why this is happening?

Thanks in advance.

[edited by: bill at 8:24 am (utc) on Jun 18, 2010]
[edit reason] Use example.com for examples [/edit]



WebmasterWorld Senior Member lammert us a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

Msg#: 4154334 posted 1:47 pm on Jun 18, 2010 (gmt 0)

If the domain name in the address bar switches to the IP address, there is probably some redirect code which tells the browser to do so. I would expect a wrongly configured 301 redirect to be causing this. Does this site use 301 redirects?

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