Msg#: 3809936 posted 12:01 am on Dec 18, 2008 (gmt 0)
I've got an idea I'm working on where I need the website to make a phone call and leave a message when the phone is picked up. I don't know the first about how this would/could work. Does anyone have any experience with this sort of thing?
A user will leave a phone number, and a time to be called. The website will then dial the number, wait for a pickup (voice or message machine) and leave a message I set up.
We have a Unix server, but I also run an Apache server on my XP machine which I'm guessing may be easier to run the callings from. We also have Vonage for whatever that's worth.
Msg#: 3809936 posted 12:55 am on Dec 18, 2008 (gmt 0)
It's definetly possible, especially these days with voip (voice over IP), it's very easy to have a computer make automated calls. You'll probably need a voip-provider that will take your datastreams and route them into the "real" phone network. I haven't done the client side, I've only written "answering" programs (those annoying "Please enter your code now ... I understood 1 2 3 4 - is that correct?"-things) based on asterisk. Those were very easy so I'm guessing the client side isn't much harder.
Msg#: 3809936 posted 9:03 pm on Jan 6, 2009 (gmt 0)
I'm also looking for something sort of like this.
What I want is to be able to post lead information to an API and then a computer calls our call center, says the name and number of the lead, and then starts dialing the lead after the call center person presses 1.
We currently found a company that offers this service but it's $10 per connected call which obviously adds up really quickly.
Msg#: 3809936 posted 7:14 pm on Jan 11, 2009 (gmt 0)
I've been through this and have found what I consider the most useable solution. VoiceShot is the name of the company - they have a fabulous API that you can setup in about 15 minutes.
Their service is top, and the only thing I don't like about them is their pricing model. the actual pricing is OK, I just don't like their plans. It's similar to a cell phone plan - you have to guarantee a certain number of minutes each month and you pay a premium if you go over.
But I've looked at about a dozen of these types of solutions and even tried to setup it up myself in house, and VoiceShot seems to work the best for me.
PM me and I can give you demos, more information, etc. I've very successfully integrated this into my applications.
Msg#: 3809936 posted 12:35 am on Apr 2, 2009 (gmt 0)
I am also looking for this...
What I need is for clients visiting my website to be able to enter a number we can call them back on, only now the web site calls registered members of the site, if the website member accepts the call it plays a message to the member "a client is calling for a quote", the website member can reject or answer the call, if he answers then the website calls the client and connectes the 2 people, otherwise it trys anoter website member in the list until someone answers or the client hangs up.
Needed initially for the UK.
Possible ? Any ideas? Any help on this muchly appreciated.