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Website Technology Issues Forum

Tools for communicating with website visitors?

 2:35 pm on Apr 3, 2007 (gmt 0)

Are there any simple free tools that can be installed on a website - allowing the webmaster to chat with visitors who come the website in real time?



 7:39 am on Apr 4, 2007 (gmt 0)

Try Live Chat at www.providesupport.com

you can invite web visitors for live chat, or visitors can request a live chat session. Not a free service, but at very reasonable price though. And you can see where your visitors are located at geographically, and which pages they are browsing right from your console.


 9:52 pm on Apr 4, 2007 (gmt 0)

I also use one by xigla.com called Absolute Live Support which I really like.

There are many, though I don't know of a free one anywhere.


 1:28 pm on Apr 5, 2007 (gmt 0)

Take a look at Help Center Live (website at the obvious dotCom).

It's a free live help program written in php and distributed under the GNU general public license.

I'm currently testing it on a few sites, and thus far I don't have any complaints.



 3:38 am on Apr 9, 2007 (gmt 0)

thanks...I will check out all of these.

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