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My Messages PNG blocked in firewall
Frank_Rizzo

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 4281053 posted 5:53 pm on Mar 13, 2011 (gmt 0)

I installed a new router a few weeks ago. Since then I noticed that the My Messages Icon (yellow triangle, Exclamation mark) was not being shown.

When I tried to view the source of the icon

[webmasterworld.com...]

I got the router blocked website page.

It turns out that if I set the router to Close IM Ports then the router will block based on keyword mymsgs. Any URI which has mymsgs in it will be blocked.

I don't know if others have this problem but it happens with this netgear router.

 

Frank_Rizzo

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 4281053 posted 12:48 am on Mar 24, 2011 (gmt 0)

I can't believe I am the only one with this problem.

It is impossible for me to read the 'my threads link'.

Any chance the filename could be changed?

m y m s g s.png

is the problem. Even just posting that filename without the spaces black holes me.

Fotiman

WebmasterWorld Senior Member fotiman us a WebmasterWorld Top Contributor of All Time 5+ Year Member



 
Msg#: 4281053 posted 1:57 am on Mar 24, 2011 (gmt 0)

Have you tried contacting Netgear? Sounds like their problem.

engine

WebmasterWorld Administrator engine us a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



 
Msg#: 4281053 posted 12:17 pm on Mar 24, 2011 (gmt 0)

Sorry to hear that.
I'm not sure changing the filename would even solve that. Could it be ad blocking software and seeing it as some kind of ad?

coopster

WebmasterWorld Administrator coopster us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 4281053 posted 11:08 am on Mar 25, 2011 (gmt 0)

Does the router's firmware require an update?

Frank_Rizzo

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 4281053 posted 11:52 am on Mar 25, 2011 (gmt 0)

It's the way the router tries to prevent users getting around blocked IM ports. As a secondary blocking mechanism it looks for keywords. If it sees m y m s g s in the URI it totally blocks the page.

Found a solution in another place, which suggests adding a rule to ALLOW the banned name. Haven't tried it yet but it's one for the record, i.e. some routers blocking keywords: could drive webmasters crazy if visitors say "can't access a page"

Fotiman

WebmasterWorld Senior Member fotiman us a WebmasterWorld Top Contributor of All Time 5+ Year Member



 
Msg#: 4281053 posted 1:22 pm on Mar 25, 2011 (gmt 0)

If it were me, I would report that as a bug to Netgear. It sounds like their "solution" is buggy.

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