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Problems logging in

 12:35 pm on Jun 3, 2008 (gmt 0)

I was somewhere else today and I tried logging into webmasterworld from a different computer but it didn't work.

Thinking cookies were turned off I checked that and then tried different passwords thinking my password was wrong.

Then I tried the "lost password" option.

Other places give you a prompt, or resend your password. Here it leads to a 404. I can't even view threads, it's like I'm banned!

So I tried the "report problem" link at the bottom of the homepage. That requires me to log in (to say that I can't log in?)

Does anyone else experience this Alice in Wonderland kinda problem trying to login to webmasterworld? I'm sure someone will come up with some easy tweak I can make to avoid login problems... but I never bothered looking for a tweak, other forums welcome me logging in and try to make it easy while keeping it safe.

I've been a member here since 2002 (as Brett knows), and a paying subscriber for almost as long. It's annoying to be treated like the local burglar :(



 12:57 pm on Jun 3, 2008 (gmt 0)


Looks like thats why the lost password is down


 1:11 pm on Jun 3, 2008 (gmt 0)

Thanks for that link.

First, there are a lot of lurkers that have been affected by this. The best way to prevent it in the future is to participate in the forums regularly. We will never purge a participating member.

Kinda difficult to participate when you are locked out, don't you think? ;) With about 2,000 posts in three years, I'd hardly call me a lurker.

However, and more seriously, that doesn't address the issue that WW isn't very welcoming. If there was a problem with lost passwords that doesn't explain the logging in problems, the report problem link not working and the inability to even read threads. The latter is, I believe, more to do with over-zealous attempts at blocking bots. Whatever the intention, if it blocks me then that restricts my ability to participate in the conversations.


 1:24 pm on Jun 3, 2008 (gmt 0)

Are you sure you were using the correct password? There is no reason that if you were using the correct credentials that it wouldn't have worked, even with a different IP, unless, of course, that IP has been previously banned because of bad behavior.

As for requiring registration, you might want to take a look at the following thread: [webmasterworld.com...]


 4:04 pm on Jun 3, 2008 (gmt 0)

I don't believe that IP was banned. It's the (albeit dynamic) IP on my home broadband connection and it seems to have no problem on DP, SP and numerous other sites.

Yes, it may be bot abuse retaliation. Except that it did not recognise that I am not a bot and did not see that I am not a threat.

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