| remote support + web conferencing
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janettfung
msg:4402046 | 12:39 am on Dec 29, 2011 (gmt 0) |
We are looking for collaboration solution with the following functionality:
1. Start a new remote access session without any user interaction
2. Ability to have a user start a remote support session and let 7-8 concurrent participants to view and control their desktop directly
3. Web conferencing and video conferencing for us to have interactive discussions
4. Create a system webpage that gives the user an easy way to start a meeting session
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J_RaD
msg:4402180 | 3:32 pm on Dec 29, 2011 (gmt 0) |
remote support... I'd say check out team viewer.
You can start a session on the fly, you can also setup perm access so you can hop in anytime.
You can even do web meetings thru it and embed links on a website for support sessions or meetings.
it prob won't do 100% of what you want but it should cover 99% of your remote support needs.
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