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We two friends bought new Dell Laptops, from Dell in UK, with 4 GB ram, 320 hdd, core 2 due ,2.10 ghz and blah blah. Both laptops are 100% identical even both share the same middle night blue colour.
Now there is some problem with my friends laptop. We both haven't got rid of Vista in it so far and with vista we checked the benchmark by starting the laptop at the same time. Mine loads the vista quickly with a difference of 7-10 seconds than his laptop. His laptop hangs on the first screen where it displays DELL and loading BIOS etc.
Secondly and the most important issue is that my laptop works quietly. And my friends laptop makes a prominent noise of fan. Even when it is static or loading windows. Like it is solving some atomic bomb formula and processor needs extra cooling.
Is it normal with this laptop model or should we report it to the Dell in warranty?
joined:Nov 12, 2005
i installed xp on mine and it loads it within a blink of eye, though vista is so heavy not sure what Bill has put in that :)
anyway, i think we will be seeing the dealer and let them check the noticeable fan noise as compare to the my laptop.
It's too bad that you did the Vista-to-XP "downgrade," as you could have taken *both* laptops to the dealer's and presented them with irrefutable evidence of a problem... The different operating systems will significantly weaken your case that "his is slow."
Your friend's machine likely has something very wrong with it, likely a memory or hard drive problem (bad boot or OS sectors), or hopefully (although this may sound strange), just a malware infection.
anyway, we are going to start a support issue with dell because my friends laptop's fan makes a significant noise as compared to mine.