homepage Welcome to WebmasterWorld Guest from
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Become a Pro Member
Home / Forums Index / Hardware and OS Related Technologies / Webmaster Hardware
Forum Library, Charter, Moderator: open

Webmaster Hardware Forum

HP Compaq Presario C736TU NoteBook Is a Real nightmare
HP Compaq Presario C736TU is Horrible

 8:50 am on Jul 20, 2008 (gmt 0)

HP Compaq Presario C736TU NoteBook Is a Real nightmare I need Help
Hello everyone,

I got this new notebook HP COMPAQ PRESARIO C736TU Which is a total nightmare for me as im having soo many issues with this junk.

As you all know this notebook has the worst ever driver installation errors, previously it was having a error on Inbuilt Mic, and when i return the notebook to the agents, they replaced the motherboard saying the fault was there. And now im having a driver installation issue, while been unable to connect to the web.

Im using broadband ADSL with a Prolink Hurricane 8000 USB ADSL modem, and it was working fine earlier on and it works soo fine on my other machine as well. But When i install the sound driver for HP COMPAQ PRESARIO C736TU im getting this new error msg when try to connect to the web,

Network Connection Error" Error 623 - The system could not find the phone book entry for this connection

Earlier on this was working fine, but after they have replaced the mother board im getting this and after installing the sound drivers.

And my Wireless Internet Button is not working also :(

Anyone know's how to fix this..? and wot its all abt..?




 2:07 pm on Jul 20, 2008 (gmt 0)

Two things:

It sounds like your sound drivers may support a voice/fax modem, and after you install the driver and try to connect to the 'net, the machine is trying to use dial-up. Go into Windows "Internet Options", find "Connections", and set "Never dial a connection."

Another issue to consider. It's common (and very unpleasant) that a manufacturer will require drivers to be installed in a particular order. Make sure you are installing drivers according to the manufacturer's instructions.

For example, I once converted a Dell Laptop into a toaster by failing to install the video driver first. It made fairly nice waffle-style toast if you put four bread slices on the keyboard deck and then gently closed the lid, but it did not work well as a computer until I removed all the drivers and re-installed them in the exact order described by the driver notes...



 4:54 pm on Jul 20, 2008 (gmt 0)

Well....... you were right, i disabled the fax modem driver from device manager and so the Prolink Hurricane 8000 USB ADSL modem came back online, and then i re-enable the sound driver too which i disabled earlier on ANd the sound and ADSL modem was nicely working until i re-enabled the wireless and ethernet drivers which i disabled ealier on along with the sound driver ("Atheros AR5006X Wireless Network Adapter" and "Realtek RTL8139/810x Family fast ethernet NIC")And everything got messed up again :( so again i disabled sound, wireless and erthnet and now the ADSL is back online lol

How to solve this problem..?


 5:58 pm on Jul 20, 2008 (gmt 0)

Since this is a new computer, assuming you have the disks, I'd recommend a clean install. In fact, I recommend a clean install for all new computers because they are usually supplied full of junk.



 6:55 pm on Jul 20, 2008 (gmt 0)

Unfortunately i didn't get any driver CD for this notebook, and drivers are pretty hard to find and not properly organized not even named properly, So have no idea which is to install first and which is to install last...............

And the HDD is fully formated and reformatted few times, and i installed XP last nite so its new, the things is drivers are all messed up, and hv no clue which one is which coz their with numbers and not in names


 7:09 pm on Jul 20, 2008 (gmt 0)

If you didn't get restore disks it is likely that your machine used to have a partition on the hard drive that held the restore data - you probably nuked that when you formatted the drive.

Many notebooks have drivers that are a bit troublesome at the best of times, especially when you do a clean install from XP/Vista disc rather than the restore partition/disc. It's not likely that the correct drivers are going to be on a XP/Vista disc when it's a new machine - you may be in a position where completely unsuitable drivers are being used.

Most manufacturers will, grudgingly, supply restore discs (sometimes for a small fee). However, it's often the case that correct drivers can be downloaded from the manufacturers site (in the case of HP this used to be a real pain).

good luck


 10:00 pm on Jul 20, 2008 (gmt 0)

Drivers can be installed in any order (provided they work properly).

they replaced the motherboard
Unless the new motherboard is identical to the old (right down to the bios version) you can expect driver problems.

the HDD is fully formated and reformatted few times
Of course the hard disk is formatted, it boots and runs. Do you have an XP/Vista disk? If yes, you can begin a clean install. You may need to download drivers, but in many cases, generic drivers on the Windows CD/DVD are good enough (if not ideal).


Global Options:
 top home search open messages active posts  

Home / Forums Index / Hardware and OS Related Technologies / Webmaster Hardware
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved